Caliber - Florence

4.7 (2,255reviews)
95%
5980 Merchants Street,  Florence,  KY  41042

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (2,255)

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

The entire process was simple, updated regularly and vehicle looks great! Thanks Shannon and team!!

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Customer Service

Returned Clean

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Repair Quality

Car looks perfect

Customer Service

Great communication

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

My truck looked great

Customer Service

Very Pleasant people

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Repair Quality

Customer Service

My Experience

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Repair Quality

Customer Service

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Repair Quality

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Returned Clean

My Experience

Not only was the repair job fantastic, but the customer service was stellar. I got updates via text and email.

Likely to Recommend

Repair Quality

Customer Service

Good communication, friendly staff and car looks great

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Repair Quality

Customer Service

good service

My Experience

They kept us informed each step of the way. Where it was in the process and the expected finish time.

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Repair Quality

Customer Service

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Repair Quality

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Repair Quality

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My Experience

Your customer service is top notch!! The way you kept me informed daily with texts and when I had questions I was able to speak to someone who knew the answers and didn't have to get back to me!!!! Quality of the work and repair excellent.

Likely to Recommend

already have

Repair Quality

Great service. On time and outstanding communication.

Customer Service

again outstanding communication. I disnt have to call and ask questions. All information was provided to me.

Returned Clean

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Repair Quality

Customer Service

My Experience

Kept me informed throughout the entire process, excellent job with repairs, got it back like it was brand new. Thank you!

My Experience

Every one was friendly and courteous. They kept us updated every step of the way. We have three children and our vehicle was a mess on the inside and they did a great job of sprucing it up for us.

Likely to Recommend

Repair Quality

Great on the body work

Customer Service

very nice and pleasant. Answered every question I had

Likely to Recommend

I would choose caliber for my own needs and have recommended it to others if they ever need it

Repair Quality

The repairs were great the car looks like new in the area where they fixed it

Customer Service

I was beyond pleased with Caliber! They do good work, they keep you constantly informed, and they were quick and efficient. I would use them again in a heartbeat. The other nice thing is that Enterprise rental it's literally a walk across the street to get a loaner