Caliber - Florence
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
very good service the car looks good and drives great
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Appreciate the text updates
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Already have referred due to the stellar service
Repair Quality - 5.0/5.0 -
Great work, communication and exceeding expectations
Customer Service - 5.0/5.0 -
Amazing staff
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
First timer to Caliber Collision, usually use a small shop. The communication from Brandy and Macie were so helpful. Always very kind and answered all questions. The repair was just like new. Car was clean inside and out upon return. How nice!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
No negatives whatsoever
Repair Quality - 5.0/5.0 -
Excellent job at each phase
Customer Service - 5.0/5.0 -
Everyone I dealt with was exceptional
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Love the way u all detailed looks good
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
Thank you for your good work done quickly.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Definitely
Repair Quality - 5.0/5.0 -
They were wonderful. Car looks awesome. It was clean couldn't have been happier.
Customer Service - 5.0/5.0 -
They were wonderful. Car looks awesome. It was clean couldn't have been happier.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great service and the repairs are like nothing ever happened
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Paint matches really well and it doesnt even look like it was wrecked. Great job!!!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
This has not been a good experience and I would not want anyone that I know to potentially encounter the same negative experience.
Repair Quality - 1.0/5.0 -
Car could not have been driven enough to see and observe scale of damage still present after pick up and still there today. We are aware that Calliber Collision is a body shop, but assumed they were responsible for all contracted out work and/or parts. We also had issue of Tire Discounters putting a ‘new’ rusty caliper on our vehicle, with a verbal recollection of them saying that is how it was when they got out of the box, yet still put it on our vehicle?
Customer Service - 1.0/5.0 -
The initial correspondence with staff was consistent during initial repairs. However, it has been 5 weeks since my accident occurred and we have had our vehicle back to Caliber Collision once with further vehicle concerns, one of which was dismissed by them and we were made to be accountable for and one that is still an issue in which we are having to take our vehicle back to them for a third time (including the initial). I am extremely disappointed in how management spoke to me during our last correspondence as I do not like to be ordered or to be made to feel as if we did something wrong, which we did not and still feel we should not have been responsible to take care of, as we did not further impact and damage our own vehicle.