Caliber - Florence

4.7 (2,252reviews)
95%
5980 Merchants Street,  Florence,  KY  41042

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (2,252)

My Experience

Great communication throughout the process, great work, and as an added bonus they totally detailed the inside of my van. Made me feel like I was driving it off the lot.

Likely to Recommend

I would recommend it to everyone

Repair Quality

Great experience

Customer Service

Awesome

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

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Did good work

Repair Quality

Did good job. Everything matches up and looks good. But I had to take car back to get door lined up at top and get more tension on the door . Which should have been caught before I picked car up

Customer Service

Very professional..

Returned Clean

My Experience

I greatly appreciated how quickly the team repaired and returned my vehicle to me.

Likely to Recommend

Repair Quality

Looked great

Customer Service

Had little problem at first but overall satisfied

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

My Experience

Very professional. Kept me updated every step of the way. I would highly recommend to family and friends

Likely to Recommend

Repair Quality

Customer Service

My Experience

Paint match was perfect a job well done looks brand new

Likely to Recommend

Repair Quality

Paint matches well but there is a slight discrepancy where the bumper and rear quarter panel meet where it's not perfectly flush

Customer Service

They were very nice. The repair took a little longer than expected but they did a great job.

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Repair Quality

Customer Service

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Repair Quality

It looked good but my door is sticking to the point where you would think it's locked my sister passed on Wednesday with everything going on i haven't had a chance to call them i have a funeral tomorrow but of youth can help me i would appreciate it thank you athena Wilbur

Customer Service

Likely to Recommend

Repair Quality

Awesome shop for repairing the body of vehicles.

Customer Service

Returned Clean

My Experience

Caliber did a good job on my Jeep Patiot. I would definitely recommend you to others.

Likely to Recommend

Repair Quality

They did a good job. Cleaned inside and out.

Customer Service

My Experience

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Repair Quality

Customer Service

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Repair Quality

Customer Service

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Repair Quality

Customer Service

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

I appreciate Caliber Collision working with me even though the insurance company did not pass on my information in a timely manner.

Likely to Recommend

Repair Quality

Thanks for working around the insurance company who clearly had their wires crossed.

Customer Service

Returned Clean