Caliber - Franklin - Columbia Ave
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0 -
I’d def recommend
Repair Quality - 5.0/5.0 -
I liked being informed via text about the status of my vehicle.
Customer Service - 5.0/5.0 -
Folks were nice!
My Experience - 5.0/5.0 -
Thank you for another great experience with your company. From the beginning to end. Everything is well explained. The update text messages are accurate and help ease any stress. Awesome work experience 👏!
My Experience - 5.0/5.0 -
They did a great job communicating the progress and finishing the repairs in a timely fashion.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I’m so impressed with Caliber. My repair was great. . They cleaned my car!!! Thank you so much. The clean car did it for me.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 1.5/5.0
Customer Service - 4.0/5.0
My Experience - 5.0/5.0 -
Informative along the way. Job was done quicker than the original estimated time. The car looked great !
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Communicative, and done quicker than they estimated.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I appreciated that I was kept informed about the progress on the repairs. Kept in communication and I liked that
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0 -
It was finished on time and looked like before the accident
Customer Service - 5.0/5.0 -
I was given status updates every few days and I liked that
Returned Clean
Likely to Recommend - 3.5/5.0 -
It shouldn’t take a month
Repair Quality - 3.5/5.0 -
Took so long
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Staff and communication was fantastic. Well done! Repairs were done quick and look incredible. All the staff from the front desk, service, estimate team and all were just perfect.
My Experience - 5.0/5.0 -
The repair work was pristine and they kept me up informed about the progress with text messages. Would definitely use again.
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0 -
Very satisfied with the repair itself but the bumper work seems to have affected a sensor that keeps going off erroneously.
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
Loved Michelle’s awesome updates. Give her a 10.
Likely to Recommend - 3.0/5.0
Repair Quality - 5.0/5.0 -
Michelle was awesome with her timely updates.
Customer Service - 5.0/5.0 -
100% satisfied with Michele’s updates.
Returned Clean
My Experience - 5.0/5.0 -
I really appreciated getting updates throughout the process of repairing my car. I also was pleased with the fact that they took the time to make sure the parts fit exactly the way they should. The office employees were very professional, but also friendly.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I was really pleased with the communication about the repairs and the car looks great. It is running well, but I had one small problem after picking up the car. There was a rattling noise in the back of the car. After much searching, I found a plastic cover in the battery area that hadn't been put back on. I thought the noise would stop, but the next day found 9 bolts and nuts in a side section that had been left in the battery compartment underneath. Otherwise, I am very satisfied with Caliber's service.
Customer Service - 5.0/5.0 -
They were very friendly and kept me informed of the progress on my vehicle.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.5/5.0 -
It would’ve been a 9 or 10 but y’all lost our fab to start the car.
Repair Quality - 2.5/5.0 -
It would’ve been a 9 or 10 but y’all lost the fab to the car.
Customer Service - 2.5/5.0 -
It would’ve been a 9 or 10 but y’all lost our fab to start the car. Mechelle was good.
My Experience - 5.0/5.0 -
Terrific job, faster than anticipated and Machelle was tremendous guiding the process and keeping me informed!
Likely to Recommend - 5.0/5.0 -
Already sent info to a friend. You will get the business.