Caliber - Fulshear

4.8 (2,830reviews)
97%
26202 Fm 1093,  Richmond,  TX  77406

In operation 29 years, 6 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (2,830)

Customers say
Overall Customer Satisfaction
Customers consistently praise the exceptional customer service, with staff being described as professional, friendly, and knowledgeable. Communication stands out as a major strength, with regular updates via text messages and phone calls keeping customers well-informed throughout the repair process. The quality of repairs receives high marks, with many noting their vehicles look like new after completion. Timeliness is generally excellent, with numerous repairs completed ahead of schedule. Customers appreciate the thorough explanations of work needed, transparent pricing, and additional services like vehicle delivery and rental car coordination. The clean, detailed condition of returned vehicles is frequently mentioned as exceeding expectations.
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"... stress free. They kept me updated throughout, and the quality of the repair exceeded my expectations my vehicle looks as good as new. I truly appreciate ..." Read more
"My vehicle looks brand new!"
"This was one of the best car repair experiences that I have ever had! The entire process was professional ..." Read more
"... on 1093 twice - both outstanding repair results. Paint flawless and undetectable transition." Read more
"... repairs, and I couldn't be happier with the results. The quality of work exceeded my expectations, and my vehicle looks great. I truly appreciate the ..." Read more
"It was ready three days earlier than originally stated."
"It was actually 2 weeks early"
"Actually finished 4 days earlier than planned"
"I was very impressed with how accurate the pick up time was. The technician assigned to my car was very proactive ..." Read more
"2 days early! Much appreciated."
"The communication was amazing! I was always updated and if I had any questions they responded immediately. ..." Read more
"We had a good experience with Caliber Collision. They sent texts regularly to keep us updated with the progress. Our car looked brand new when ..." Read more
"I received updates via text every couple of days which was very helpful to know how the progress was ..." Read more

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Daniel and the team was great

Returned Clean

My Experience

My Experience

Both Bailey and Daniel are awesome! Very attentive and service focused. Keep it up.

Likely to Recommend

Repair Quality

I was kept fully informed and completed repair work was flawless. I mostly dealt with Daniel, Service Coordinator and Bailey at front desk and they both were awesome.

Customer Service

My Experience

My Experience

My Experience

Really appreciate all the work yall did for my car. It was all fixed like brand new and I would recommend yall to anyone.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

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Repair Quality

I would rate my experience 9 out of 10. Overall, I had a good experience with the collision center. They replaced the right taillight and repaired and painted the rear bumper. The work was completed within the estimated timeframe, and I received daily updates on the repair progress. The reason I didn't give a 10 is that the paint color has a slight difference compared to the rest of the car body. However, my vehicle has a complex color, so I understand that achieving a perfect match can be challenging.

Customer Service

My Experience

Every stage of the process of the repair of my vehicle was smooth and informative, knowledgeable. I will gladly recommend your establishment to friends and family. Thank you Curt.

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

Everyone was so helpful and friendly. They communicated often to let me know where they were. The car looked great and the way that they handle the renting of a car was so helpful and greatly appreciated. Daniel was great, explaining everything to me! Thanks to all of them!!

My Experience

My Experience

My advisor did an amazing job keeping me updated on the process and status of my vehicle! He was very personable and went above and beyond in ensuring everything was fixed. The repair technicians did a great job as well.

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

The work done was excellent

Returned Clean

My Experience

Professional, knowledgeable and courteous staff. Very good communications, kept in the loop every step of the process. Very well looked after. Overall great service

Likely to Recommend

Very satisfied

Repair Quality

Great people, great job, very happy with the result.

Customer Service

Great service, great communications

Returned Clean

Likely to Recommend

Great work and great service.

Repair Quality

The repair looks great.

Customer Service

Everyone calls you by name and with a smile.

Returned Clean

My Experience

Stephanie was excellent give her a raise

Likely to Recommend

Repair Quality

Customer Service

My Experience

The first time I picked my truck up the plastic parts on the bumper didn’t fit so they was resolved. Today when looking at at in in the sunlight, I noticed my truck was painted the wrong color. It was painted regular black and my truck has metallic flakes in the paint. I will be bringing it back for the 2nd time.