Caliber - Fulshear

4.8 (2,838reviews)
97%
26202 Fm 1093,  Richmond,  TX  77406

In operation 29 years, 6 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (2,838)

Customers say
Overall Customer Satisfaction
Customers consistently praise the exceptional customer service, with staff being described as professional, friendly, and knowledgeable. Communication stands out as a major strength, with regular updates via text messages and phone calls keeping customers well-informed throughout the repair process. The quality of repairs receives high marks, with many noting their vehicles look like new after completion. Timeliness is generally excellent, with numerous repairs completed ahead of schedule. Customers appreciate the thorough explanations of work needed, transparent pricing, and additional services like vehicle delivery and rental car coordination. The clean, detailed condition of returned vehicles is frequently mentioned as exceeding expectations.
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"... stress free. They kept me updated throughout, and the quality of the repair exceeded my expectations my vehicle looks as good as new. I truly appreciate ..." Read more
"My vehicle looks brand new!"
"This was one of the best car repair experiences that I have ever had! The entire process was professional ..." Read more
"... on 1093 twice - both outstanding repair results. Paint flawless and undetectable transition." Read more
"... repairs, and I couldn't be happier with the results. The quality of work exceeded my expectations, and my vehicle looks great. I truly appreciate the ..." Read more
"It was ready three days earlier than originally stated."
"It was actually 2 weeks early"
"Actually finished 4 days earlier than planned"
"I was very impressed with how accurate the pick up time was. The technician assigned to my car was very proactive ..." Read more
"2 days early! Much appreciated."
"The communication was amazing! I was always updated and if I had any questions they responded immediately. ..." Read more
"We had a good experience with Caliber Collision. They sent texts regularly to keep us updated with the progress. Our car looked brand new when ..." Read more
"I received updates via text every couple of days which was very helpful to know how the progress was ..." Read more

My Experience

My Experience

Caliber did an excellent job of keeping me informed throughout the entire process. They provided regular updates, communicated clearly, and made sure I always knew what was happening every step of the way.

My Experience

The three times I visited the establishment I was always greeted warmly and promptly. Stephanie did an exceptional job in ensuring that the necessary repairs were completed to my utmost satisfaction. Big shout out to the collision team for performing their magic, especially considering that (aside from the taillight) nothing was replaced. Y’all are seriously miracle workers and I can’t thank y’all enough for truly getting me back to the rhythm of my life. Keep up the stellar work, 5 stars all around!

My Experience

Stephanie and the caliber collision team exceeded expectations on every level. Job well done!! Thank you

My Experience

Got my Truck back in less time quoted and work was done and the quote lessened, very impressed by that.

Likely to Recommend

Staff super happy and helpful with any questions

Repair Quality

Customer Service

My Experience

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My Experience

They were great. Everyone I dealt with was very professional. What a great team to deal with during such a bad time as a car crash.

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Repair Quality

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Returned Clean

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Repair Quality

Customer Service

Daniel and the team was great

Returned Clean

My Experience

My Experience

Both Bailey and Daniel are awesome! Very attentive and service focused. Keep it up.

Likely to Recommend

Repair Quality

I was kept fully informed and completed repair work was flawless. I mostly dealt with Daniel, Service Coordinator and Bailey at front desk and they both were awesome.

Customer Service

My Experience

My Experience

My Experience

Really appreciate all the work yall did for my car. It was all fixed like brand new and I would recommend yall to anyone.

Likely to Recommend

Repair Quality

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Returned Clean

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Returned Clean

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Repair Quality

I would rate my experience 9 out of 10. Overall, I had a good experience with the collision center. They replaced the right taillight and repaired and painted the rear bumper. The work was completed within the estimated timeframe, and I received daily updates on the repair progress. The reason I didn't give a 10 is that the paint color has a slight difference compared to the rest of the car body. However, my vehicle has a complex color, so I understand that achieving a perfect match can be challenging.

Customer Service

My Experience

Every stage of the process of the repair of my vehicle was smooth and informative, knowledgeable. I will gladly recommend your establishment to friends and family. Thank you Curt.

My Experience

Likely to Recommend

Repair Quality

Customer Service