Caliber - Fulshear
In operation 29 years, 6 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
They were very fast and communicated the whole time. The repair looks great too.
Likely to Recommend - 5.0/5.0 -
Service is something that comes as a welcoming factor in today's times.
Repair Quality - 5.0/5.0 -
Thanks to all of you at the Fulshear Caliber Collision for working hard to get our truck repaired and back to us. Everything seems to be great and the repairs all look great!
Customer Service - 5.0/5.0 -
Notifications on the progress were great in keeping us informed along the way in the repair process.
Returned Clean
My Experience - 5.0/5.0 -
The entire process was extremely simple and easy and I feel like I had high-quality work done
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I was extremely impressed with the timelines and the quality and the professional professionalism of this establishment!
Customer Service - 5.0/5.0 -
Top Knotch
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Kurt and Kyle took care of me just like they have in the past. Thanks to Houston traffic and those 18 wheelers. Well you don’t want me to get off on that subject so I won’t, but I will say I’ve been to Caliber more than once and they’ve always done a great job. They keep you informed from the moment you step through the doors and continue to do so until you pick up your car. Great service, great workmanship, knowledgeable, and a good value for the outstanding work that they provide. You won’t go wrong with Caliber!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
everything is super good
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
So far so good!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
No need to contact me.
My Experience - 5.0/5.0 -
I have used Caliber Collision twice & both times they did a superb job
Likely to Recommend - 4.5/5.0 -
For sure I will
Repair Quality - 4.5/5.0 -
Very punctual and organized
Customer Service - 4.5/5.0 -
Everything was handled in a very professional way
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 4.5/5.0 -
They were good about it overall and the repair looks nice. However there is one point that was a bit difficult and that would be that where I brought my truck to in Lake Jackson. It had to be towed and before it was off loaded I made sure with the staff member from Caliber that they could do the work there. He confirmed it. Since the collision I experienced electrical problems and I was told they could do any Ford work. Then I was ready to leave and suddenly I was told they would have to send my truck to another Caliber in West Houston. That was a surprise I didn't really like. I had to pay a diagnosis fee and then I was told they couldn't fix it, that I should take it to Ford. Exactly why I wanted to go to Ford for the repair. I paid the diagnostic fee to Caliber, and just this very day dropped off my truck at Ford in Lake Jackson - and I have to pay ANOTHER diagnostic fee to them for the exact same reason. I have now paid it twice. I wanted the whole repair to go to Ford, but State Farm wanted it brought to Caliber, so I cooperated and yet after sending my truck to a 2nd Caliber location, they advised me Ford would in fact have to do it. I remain suspicious about the electrical trouble that started since the collision, but Caliber said it was just a coincidence of timing and not related to the collision. I have to take that. The collision repair looks fine, there was only one disappointment with it, which was unrelated to the collision. There was a tiny dent previously smaller than the palm of my hand. It didn't even scratch the paint. I asked them to give me a price of they could just pop it out easily. They said it would be more than a thousand dollars! That was incredible. I'm sure someone could review the quote. I had to pass on that. Everything else was OK. I would take my truck or car to them if I needed it fixed. They were polite. The only two points were that they had to send it away after assuring me they could fix it there where I live. They couldn't do the Ford fix. Hope that helps to explain things.
Customer Service - 4.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Quick turnaround delivered as promised. Fair price, and excellent customer service
My Experience - 5.0/5.0 -
Working with Stephanie was a very smooth process! We appreciated the communication and quick repairs! Thank yall so much!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great work, thank you
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Thanks a lot! You did great
My Experience - 5.0/5.0 -
Caliber did a great job communicating repairs needed and finished the job ahead of time, and my car looked great