Caliber - Fulshear
In operation 29 years, 6 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
My vehicle had a minor accident, and this is the designated repair place of the insurance company. Daniel T. is in charge of my car and he is very nice and responsible. He promptly informed me of the damage and progress during the inspection and repair process. Although it took almost two weeks. But they did a very good job. I'm very satisfied.
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0 -
Very nice service
Customer Service - 4.5/5.0 -
Very good
Returned Clean
My Experience - 5.0/5.0 -
Daniel was awesome. Explained the process and what to expect. Notified me of an increase in cost in an understandable manner. The front desk was inviting and helpful. Good experience after an unfortunate occurrence.
My Experience - 5.0/5.0 -
Great customer service, prompt and professional.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Friendly service, finished in time that was promised. Bailey and Daniel were great to work with!
My Experience - 5.0/5.0 -
Michael was a total professional from the initial estimate through picking me up when my car was ready! And he explained all the work that was done. We are very satisfied.
Likely to Recommend - 5.0/5.0 -
Great experience for us
Repair Quality - 5.0/5.0 -
Daniel was great to worth with. He kept us informed on what was happening with our repair and the work wrapped up earlier than expected.
Customer Service - 5.0/5.0 -
Very easy process and the team kept us informed.
Returned Clean
My Experience - 5.0/5.0 -
The team here is great! From start to finish Daniel and Robert kept me updated and informed! They treated my vehicle like it was their own and for that I am so grateful!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
thank you
Customer Service - 5.0/5.0 -
thank you
Returned Clean
My Experience - 5.0/5.0 -
I really liked working with Danielle. He was constantly keeping me updated on the events and parts, etc. He walked around the car and showed me exactly what y’all did and just kept me informed that meant a lot to me.
Likely to Recommend - 5.0/5.0 -
The whole process was so easy and I’m grateful
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Danielle was outstanding and personable. Made the process easy.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
The inside of my car was completely covered with dust after the repair was completed, especially near the tailgate where the repairs were done.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Caliber worked hard to get the job done right.
Customer Service - 5.0/5.0 -
Was kept up to date. Caliber took the time to discuss my concerns and met my expectations.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
My Experience - 0.0/5.0 -
I brought in my husband’s bumper on his 2500 to be refinished due to years of rock chip damage. I brought the bumper shell only. Dropped off on Monday and it was ready on Friday. I went to pick the bumper up and while I was waiting in the lobby, I heard a piece of metal being bumped on the wall before I saw the bumper being brought around the corner. The bumper was brought out by a gentleman named Kyle. I inspected the bumper and noticed a spot near the left fog light cutout where the paint had dripped prior to or during drying. I also noticed on the top right corner that the paint was rubbed off and finger prints were left. Kyle attempted to buff out the top right corner and then one of the guys in the shop took the bumper back into the shop to fix the paint drip. The bumper was brought back up to the front, bumped against the wall in the process again. The “fix” to the paint run ended up making it look worse. Kyle spoke with my husband via phone to get to the bottom of getting this inconvenience corrected. A comment was made by Kyle stating “it looks better than what you brought in” in regard to the few imperfections that were pointed out when I inspected it. The comment was absurd and as a paying customer who brought in something to get professionally redone, we did not appreciate the lack of customer service. No apology was ever given. Kyle did state that the bumper would stay overnight and be fixed and ready for pickup on Saturday, the following day. My husband went on Saturday to pickup the bumper and was asked to speak with Daniel. Daniel was very overwhelmed being by himself on a Saturday. Overall, I am dissatisfied with how Kyle went about trying to rectify the problem.
My Experience - 5.0/5.0 -
I was impressed with the metal work done to bring my vehicle back into shape. I appreciate the time spent to make sure it looked like it was never wrecked. The manager kept me updated every step of the way, and I got my vehicle back ahead of schedule. The location has great service and friendly people. Thanks again!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Service was great and the work was quality.