Caliber - Fulshear

4.8 (2,842reviews)
97%
26202 Fm 1093,  Richmond,  TX  77406

In operation 29 years, 6 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (2,842)

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Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

I am very satisfied. Caliber was very professional, personable, eager to please. My vehicle was finished before the allotted 2 weeks time, which I appreciated. Work was well done. Happy with the results.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Excellent customer service. Stephanie kept me updated throughout and made sure everything was completed to her satisfaction prior to notifying me my truck was ready for pickup. I would definitely recommend Caliber for dent repair.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Michael was very helpful. I am very pleased with the service I received from Michael and his team. He always responded promptly to my messages about status.

Customer Service

My Experience

They took care of the damage that could be seen and not seen. It was completed early and it looks great! Would definitely recommend using Caliber and I would use them again if I had a need.

Likely to Recommend

I would definitely recommend using this location to others and would use if I had another need.

Repair Quality

My repair was completed early and my car looks great (just like new).

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Great work

Repair Quality

Good work and informative thru out the repairs

Customer Service

Outstanding customer service and communication

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Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Great communication, very fast turnaround and fixed my car perfectly!! Thank you Michael!

Customer Service

Michael was great to work with! Great communication and providing updates

My Experience

Could not have been more professional and courteous.

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Customer Service

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Repair Quality

Customer Service

Customer service was great. Daniel was great!

Returned Clean

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Repair Quality

Customer Service

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Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

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Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

The staff at Caliber Collision was very friendly throughout the process and kept me updated with emails and texts, which I appreciated. However, what was supposed to be a smaller repair ended up taking over 3 1/2 weeks. When I first went to pick up my vehicle, I was told it would be ready after being cleaned, but it was not clean at all and there were still noticeable issues with the repair. The repaint had visible orange peel texture down the side, there was overspray on the trim/baseboards, and the fenders ended up needing replacement due to problems during the repair process. To their credit, they did keep the vehicle longer to address the concerns and eventually delivered it back to my house, which I appreciated. The car looks better than it did initially, but it’s still not quite perfect and I honestly just don’t want to be without my vehicle any longer. Overall, the customer service and communication were good, but the repair quality and turnaround time did not fully meet my expectations.

Customer Service

The staff at Caliber Collision was very friendly and communicative throughout the process. They kept me updated with calls, texts, and emails, and were willing to address concerns when issues came up. While the repair process took longer than expected, I appreciated the good customer service and their effort to make things right.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean