Caliber - Gaithersburg - South
In operation 29 years, 4 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0 -
Stephen very helpful
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Other than delays due to parts outside of their control, and I was getting impatient towards the end. I was well informed of the progress. They did a beautiful job.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
It was late but due to bad part from supplier so after new one arrived some additional work was done at no charge, nice gesture
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I was very happy with the service I received from Caliber Collision. The service manager Stephen was professional and a pleasure to work with. They took the time to repair my car and restored it better than it was before. I am very thankful for all the help and support I received from the team. They went above and beyond to make sure I was completely satisfied.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I recieved great service at Caliber Collision. The staff was friendly and helpful.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0 -
The car was not ready when initially given. There was glass found after the vehicle was returned and I never got a follow up call from the GM.
Customer Service - 4.5/5.0 -
The GM never called me back as promised by my advisor.
Likely to Recommend - 2.5/5.0
Repair Quality - 2.0/5.0 -
We had our car held up for more than two weeks, just for rims. All the while paying more for a rental
Customer Service - 2.5/5.0
My Experience - 5.0/5.0 -
Second time I’ve used them through my insurance. I requested them based on my first experience with them and they lived up to my expectations! Exceptional experience from the initial inspection to the end of the repair. I appreciate the text updates and phone call updates throughout the process. The team I dealt with was extremely professional and knowledgeable. The best around.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
This is our second experience using them. We requested them through our insurance company because we had a great experience the first time, and they lived up to our expectations. I really appreciated the text updates and phone call updates throughout the repair process. They are very professional and the workmanship is outstanding. Best in the area.
Customer Service - 5.0/5.0 -
This is our second experience using them. We requested them through our insurance company because we had a great experience the first time, and they lived up to our expectations. I really appreciated the text updates and phone call updates throughout the repair process. They are very professional and the workmanship is outstanding. Best in the area.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great communication during the repair process. Courteous staff. Truck looked great after the work was done.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Your reps Mario and Steven were extremely friendly during the initial contact which was a main reason for me deciding to bring the work to you.