Caliber - Gaithersburg - South
In operation 29 years, 4 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0 -
Very Friendly; It just took a long time to repair, But they did a very, very Good Job.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Very happy with service. I was getting updates regularly and had the car ready before estimated completion date.
Returned Clean
My Experience - 5.0/5.0 -
The customer service and communication throughout the entire process was top notch. I was kept up to date on every step of my vehicle's repair and completion status.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
You guys were amazing and so helpful and professional! Thank you!!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Edgar was very professional. The text updates were appreciated. The work completed was done very well! I’d recommend this location to any/every one of
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I submitted a survey already. Edgar was very professional. Appreciated the daily text updates. I would highly recommend this location/branch!
Customer Service - 5.0/5.0 -
The two employees I encountered were both professional and helpful and kind.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Still evaluating if laser sensors are functioning correctly but overall great service.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Polite, kept me informed, car looks great
Customer Service - 5.0/5.0 -
Polite, kept me informed, car looks great and super clean
Returned Clean
My Experience - 5.0/5.0 -
Daily text messages keeping me updated was very helpful. Staff in office always pleasant and answered questions.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Very responsive service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great status updates.. contact was great
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great staff. Professional quality. Wonderful service .
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
I've noticed feels like paint over spray at the edge of my hood (rough like fine sandpaper).
Likely to Recommend - 3.5/5.0 -
As of the time I picked up my car and found discrepancies with the job, I would have to say a 7. But I will need to see how everything is handled post pickup.
Repair Quality - 3.0/5.0 -
The overall repair is fine. But I've noticed two things. The main issue is the paint job. There's a rough section at the far edge of the passenger side of the hood (I believe paint over spray). And the other is somewhat minor, but the hood (driver side edge) was bent upward and wasn't fully brought back to being flush.
Customer Service - 4.0/5.0 -
No issues.
My Experience - 5.0/5.0 -
Best car shop I had service at. Thank you greatly.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent service and workmanship.
Customer Service - 5.0/5.0 -
Great service thank you.