Caliber - Gaithersburg - South
In operation 29 years, 4 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
The work was quick and professional, and the coordination with my insurance and rental car companies was seamless.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The repairs were very quick and they made sure that all new parts where 100% perfect and if anything slightly wrong they would order a new part
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Shout out for Dario. Excellent attitude and quality of service
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Good communication through out repair process.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0 -
There was a mix up with my pick up time for my car so I had to come back for the calibration to occur.
Returned Clean
My Experience - 5.0/5.0 -
I really appreciate the hard work that your team did to make my 7 year old car look almost new again. I will definitely recommend your services to any of my friends that may need work done on their cars.
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 3.0/5.0 -
staff was friendly but did not provide timely or accurate updates about the status of the repairs
My Experience - 5.0/5.0 -
The people at the shop were so accommodating and kept me advised of the repairs being done and the car was ready early!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The people at the shop were amazingly accommodating and kind!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0 -
Not a professional job
Repair Quality - 0.5/5.0 -
Lights that were installed don’t work and hood doesn’t open properly or stay up when open . Also none of the panels are lined up there’s gaps
Customer Service - 0.5/5.0 -
Lights that were installed don’t work and hood doesn’t open properly or stay up while open and panels have gaps not lined up properly
Returned Clean
My Experience - 0.0/5.0 -
Awaiting word from insurance company for approval to replace car part rather than repairing it
Likely to Recommend - 5.0/5.0 -
i will recommend to my friends and family for sure
Repair Quality - 5.0/5.0 -
good communication, well behavior
Customer Service - 5.0/5.0 -
good communication and well discussion
Returned Clean
My Experience - 5.0/5.0 -
David is the bread and butter of Caliber Collision. My car was delayed and he helped eased my frustration with his assurance and willing to help. He has superior customer service and empathy. When we pick up the car, he went over and explained the repairs to us. Thank you kindly, David
Likely to Recommend - 2.5/5.0
Repair Quality - 3.5/5.0
Customer Service - 5.0/5.0 -
David is the bread and butter of Caliber Collission. He has an excellent customer service and empathy. My car was delayed but David called every week to give me an update.
Returned Clean
My Experience - 5.0/5.0 -
Thank you for taking good care of car and communicating how its coming.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Good job of communicating progress of fixing the car and work looked really good.