Caliber - Gaithersburg - South
In operation 29 years, 4 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
From initial vehicle drop-off to vehicle pick-up, I experienced professional, curteous, friendly, and prompt service and care.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
All good.
Customer Service - 5.0/5.0 -
Professional, knowledgeable, friendly, quality-driven and with good communication.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Repair done as expected, consistent update on repair progress and work completed within time limit
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0 -
•I had to repair the left front tire with my own money as when I got in the car when picking it up it had a “screw” imbedded in it. •the negative battery cable was not tightened and when I got home I could not start up the car. I had to take an uner to work the next morning and my father had to correct the mechanic’s oversight. I’m now waiting for reimbursement for the tire repair. The battery cable inconvenience will just have to be absorbed by me. Your Estimator (Ryan) was cordial and said he was sorry all that had happened after the work on the car was done.
Customer Service - 4.5/5.0 -
It would bec10 if I can get reimbursed for the tire repair I had to handle myself as previously explained.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 2.5/5.0
Repair Quality - 3.0/5.0
Customer Service - 3.0/5.0 -
I was hoping for more communication from caliber.
Returned Clean
Likely to Recommend - 5.0/5.0 -
Absolutely
Repair Quality - 5.0/5.0 -
My car looks great.
Customer Service - 5.0/5.0 -
Ryan delivered exceptional customer service. I was distraught about the damage to my car and he assuaged my fears and assured me my vehicle was in good hands. He was in constant communication with updates for the duration and facilitated a smooth transition when the work was complete.
Returned Clean
My Experience - 5.0/5.0 -
Excellent service thank you
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Thank you so much, we really appreciate your help.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
We are really grateful for all your help. Thank you so much.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
great repair technicians Dario was fantastic Overall happy with the experience
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great service and great work!! Best body work I’ve ever had. The employees are all very friendly and helpful. I’m a repeat customer. Highly recommend.
My Experience - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 3.5/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0
Customer Service - 2.0/5.0
Returned Clean
Likely to Recommend - 1.0/5.0
Repair Quality - 1.5/5.0 -
Car just sat in the lot for a few days when I was told it would be started on Friday. We didn’t. Receive communication about what would be completed just the authorization form. Small details were overlooked.
Customer Service - 2.0/5.0 -
Only 1 person seemed to know anything about the car and he was usually not available.