Caliber - Gaithersburg - South

4.7 (984reviews)
95%
16001 B Industrial Drive,  Gaithersburg,  MD  20877

In operation 29 years, 4 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (984)

My Experience

All the employees I saw they have working there were engaged, communicated clearly, and just pleasant to deal with. Not to mention they never hesitated with clarifying the many questions I came with. It was a very welcoming and warm atmosphere and experience to have when choosing a center to complete repairs I needed done. Richard went above and beyond to coordinate the repairs and Joselyn was fast to update me on starting the process. I am thankful and amazed at how good my car looked when everything was done! and it was cleaner than I gave it to them when I got it back!

Likely to Recommend

I would definitely choose this location again.

Repair Quality

Exceeded my expectations!

Customer Service

Joselyn and Richard both gave me very supportive and professional support through the entire process.

Returned Clean

My Experience

Richard took personal care to ensure my satisfaction, which was done on time and without a hitch

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Yes, I think they can be trusted to do a good job.

Repair Quality

The team did a great job!

Customer Service

Kept me informed, very polite. Seem like nice people.

Likely to Recommend

I would recommend the shop, but tell them to avoid the service writer I had.

Repair Quality

The repair, once completed, was good. There were multiple issues with the service writer assigned to my vehicle.

Customer Service

Returned Clean