Caliber - Gaithersburg - South

4.7 (999reviews)
95%
16001 B Industrial Drive,  Gaithersburg,  MD  20877

In operation 29 years, 4 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (999)

Likely to Recommend

Repair Quality

Customer Service

My Experience

The team did a wonderful job fixing up my Honda Civic! My car looks good as new and they completed the repair a few days before the estimate, so I was very pleased.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

I had an excellent experience with Caliber Collision! From start to finish, the entire process was smooth and stress-free. The staff was professional, friendly, and kept me informed every step of the way. They took the time to explain the repair process clearly and answered all of my questions with patience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

The work, the professionalism, the customer service, the expertise of the mechanics and collision experts along with everyone involved in the team was phenomenal. I would recommend them to absolutely anyone and everyone who needed repairs. Thank you so much! You guys are an amazing team!

Likely to Recommend

Repair Quality

Customer Service

wonderful customer service, extraordinary work by mechanics and collision specialists. GM Jonathan was helpful. Overall, phenomenal experience! Great work, everyone!

Likely to Recommend

Repair Quality

I requested caliber from my insurance company after my last visit. I was happy with the service after the previous visit

Customer Service

Helpful during both visits.

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

Edgar 10/10 Front desk lady 10/10 Jonathan 10/10 All of them Answer all my questions

Likely to Recommend

Repair Quality

Customer Service

Front desk lady , Jonathan and Edgar They go above and beyond

Returned Clean

Likely to Recommend

Repair Quality

Great job. I would say perfect, but want to wait a minute. But great job!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

This shop is a preferred vendor for Erie Insurance. There was a large gash in my tire. Don’t know how they missed it, unless who ever was repairing my vehicle was blind, not that there’s anything wrong with that. And a blind person wouldn’t miss it either as they would be able to feel for it. Not acceptable.

Customer Service

I do not care if you are short staffed.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Great. Easy process. I worked with Edgar. My car looks brand new. Grateful & satisfied!