Caliber - Hendersonville Nc
In operation 29 years, 3 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
I love the service and staff at Caliber collision. I have used them several times over the last 8 or so years and have never been disappointed
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Tucker was great!!
My Experience - 5.0/5.0 -
Excellent job. Wonderful, friendly people. Made me feel at ease. I would recommend you any time. Thank you again for your great service. Have a blessed week
Likely to Recommend - 5.0/5.0 -
Will recommend
Repair Quality - 5.0/5.0 -
Wonderful service. Good friendly atmosphere. Will recommend you.
Customer Service - 5.0/5.0 -
Very good, friendly service
Returned Clean
My Experience - 5.0/5.0 -
Appreciate being kept well informed about progress and date of completion.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
When I got my car back it was like it had never been in a accident even the presets on the radio were there. I can't give Randy Dao enough kudos he listens and explains everything that might concern you. I hope I don't ever need a body shop again, but if I do it's a no trainer it's back to Xaliber Collision. Big Thanks Randy
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Satisfied with repair and great customer service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Overall very satisfied other than 1 person at your facility that left a bad impression
Repair Quality - 4.5/5.0 -
Excellent body work and paint/ reassembling. Top notch interaction with Skylar who kept me informed every step of the way. Unfortunately Christine the desk person needs retraining in interpersonal skills.initial interaction when we were told the repair would take 30 day ( in took just over 10) weeks expressed dismay- her response was to hold our paperwork in her hand and state we were welcome to go elsewhere. Would have been a 10 but this is inexcusable.
Customer Service - 4.5/5.0 -
See prior response
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0 -
Excellent
Customer Service - 4.0/5.0 -
Long wait on first visit. Had to come back next day to check it. No one available
My Experience - 5.0/5.0 -
I have never had such a positive experience with a collision shop before! Tucker kept me informed consistently of the progress made on my car. The car looks great and was finished 10 days ahead of schedule. I would definitely recommend the shop to anyone who needs bodywork done on their car. I can’t say enough about my experience with Caliber. From Christie at the front desk to Tucker taking care of and supervising repairs to any others who worked on my car I can only give my thanks. Definitely a job well done!
Likely to Recommend - 5.0/5.0 -
I have already placed comments on the Next Door app recommending your shop.
Repair Quality - 5.0/5.0 -
The best experience I have ever had with a body shop! Tucker kept me informed every step of the way, and my car was actually completed 10 days ahead of schedule. Christie, at the front desk, went out of her way to help me with a problem I had with enterprise. My car came out looking brand new and I am totally satisfied and will definitely recommend your shop to others.
Customer Service - 5.0/5.0 -
Again, Tucker was the best, as was Christie. Tucker called me a number of times to keep me informed as to the progress on my car and I was 100% satisfied.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Outstanding customer service. Provided an overview of the insurance process and made arrangements with local rentals the same day. 10 is not high enough.
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent service.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The team did a great job repairing the vehicle. In addition, all of the customer service was excellent from the ladies who called from the front desk to the technician when I picked up the car. Thank you very much!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
A very high-quality experience. The customer service was great and the quality of the repair also.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Randy was a great estimator / worker. Kept us informed every day on how the work was going. Very pleased with our Caliber Collision experience.