Caliber - Houston - Memorial
In operation 29 years, 13 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I am incredibly impressed with the outstanding customer service I received at this repair shop. From start to finish, the team made the entire process seamless and stress-free. In particular, I want to highlight the exceptional work of my technician, Marquis. He went above and beyond to keep me informed, providing clear, proactive communication about the repairs needed and setting realistic expectations throughout the process. It is rare to find such a high level of professionalism and dedication, and I truly appreciate Marquis's transparency and expertise in getting my vehicle back on the road.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Gilbert was extremely professional, competent, and communicated in a timely manner. The work was excellent.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Flawless job and Adrienne was awesome and always kept me updated on progress
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The team at Caliber Collision provided excellent service from the front desk to office management to service management and repair team. There was good coordination with Enterprise car rental. I was notified timely and aware of the progress on the repairs. The back bumper looked beautiful. The car cleanup was great!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0 -
The car was finished early, the job was well done. Marquis had said the would take care of a scratch on the right front but that didn’t happen.
Customer Service - 3.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Gilbert Alviar was amazing. The best part of this experience was having him as my service advisor.
Customer Service - 5.0/5.0 -
Gilbert kept me well informed and was very friendly.
Returned Clean
My Experience - 5.0/5.0 -
The team that worked on my Honda did an excellent job. They finished the job ahead of schedule and kept me informed throughout the process. Gilbert explained things to me in detail and answered all my questions in a professional manner. Thank you Caliber Collision for a job well done!!!
My Experience - 5.0/5.0 -
Gilbert did a fantastic job! I'm very pleased with work and cooperation.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great experience and service. Gilbert did a fantastic job.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Amazing service! Very easy to work with!
Likely to Recommend - 5.0/5.0 -
Would recommend to anyone!
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Very good communication
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Mr. Gilbert has been the point of contact ever since my vehicle is dropped off at Caliber. He explained the process well, was very transparent, and made sure everything went as smooth as possible. He gave me updates as needed before I even reached out, which put me at ease. Everything was handled well. Thank you for all your help, Mr. Gilbert and Team.