Caliber - Houston - Memorial
In operation 29 years, 13 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Gilbert was very communicative and did his best to help with getting my car back to me to the fastest of his ability. I was very satisfied with his customer service, consistent updates and fast responses any time i had a question. With me living out of town and having to leave my car in another city, he made the whole experience 10 times smoother than what i expected.
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Gilbert was very kind
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great job!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great work!
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Thank you Gilbert
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Thank you gilbert
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Took longer than what was told
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Gilbert was very helpful and nice
Customer Service - 5.0/5.0 -
Gilbert was very helpful and nice
Returned Clean
My Experience - 5.0/5.0 -
Gilbert went above and beyond to make sure my repairs happened fast and to a high standard. Thank you!!
My Experience - 5.0/5.0 -
Adrianne was so helpful keeping me informed of progress. Great employee!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
The front desk ladies were friendly and helpful. Gilbert was very good about keeping me updated
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Kept me Informed?
Yes
My Experience - 5.0/5.0 -
I am very satisfied with my experience also Gilbert did a great job at keeping me informed .
Likely to Recommend - 1.5/5.0 -
Probably not. I've had my truck here twice, and yall forgot to hook something up both times.
Repair Quality - 3.0/5.0 -
Body panels lined up great, but holy overspray guys! Y'all even managed to get overspray on my key! Also, my headlights wouldn't come on, and I had to fix that myself, INCLUDING the busted fuses. Did yall even check to see if the headlights worked? Also noticed two large scuffs on my rear door that wasn't there before. Luckily I was also able to get that off. I shouldn't have to be buttoning up my truck after getting it "fixed".
Customer Service - 5.0/5.0 -
Customer service was great! Adrienne is a saint, and was so patient with me.
My Experience - 5.0/5.0 -
Mr. Gilbert was a godsend! He really listened and communicated with me through every process + gave updates every step of the way. And the results of his handiwork were phenomenal, the car looks brand new. I’m really glad we got him as our technician!
Likely to Recommend - 5.0/5.0 -
Will recommend this location solely because of Mr. Gilbert’s handiwork!
Repair Quality - 5.0/5.0 -
My experience with Caliber Collision was fantastic! The technician in charge of my car, Mr. Gilbert, was very knowledgeable and his expertise led to my car looking and performing like its brand new.
Customer Service - 5.0/5.0 -
Our technician, Mr. Gilbert, kept the lines of communication open. He provided updates during repair, and honest insights that made this process way less stressful.