Caliber - Houston - Morton Ranch

4.8 (2,825reviews)
97%
3221 Peek Rd.,  Katy,  TX  77449

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (2,825)

Likely to Recommend

Repair Quality

They did a great job and were quick!!!

Customer Service

Great, very friendly and communicated greet

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Customer Service

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Repair Quality

Customer Service

Returned Clean

My Experience

Terri and Brian we’re GREAT! They were both great during this process

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Repair Quality

Customer Service

Returned Clean

My Experience

Good job!

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

Alex was amazing. He kept me updated on each step and when I couldn’t find the email he made sure I got the pictures. Also I left my door garage opener and he made sure I got it back. I couldn’t explain how awesome he was and how positive my experience was with him.

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Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

A good job was provided

Customer Service

They provided good quality work

Likely to Recommend

Repair Quality

Completely satisfied with the work

Customer Service

I was always informed about what came next and they did a great job of keeping me informed

Likely to Recommend

Repair Quality

The tail gate letters were not on the car at pick-up. The PACIFICA sticker was found and installed. The LIMITED sticker could not be found The right door window trim was stained and placed on order. 3/30/20. Due to severe health condition, I could not return the next day. On 4/6/20 I called my estimator to arrange for completion of the work. I was told he was not there and that he would call me. I called on 4/9/20 and was advised my estimator had been let go on 3/27/20 the Friday before I called on 3/30/20. Not good1

Customer Service

All work was finally done very well.

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

Caliber collision had great communication with me during repairs to my vehicle. They kept me updated throughout the whole process. They even finished way ahead of the time frame they initially gave me. Would definitely recommend.

My Experience

I'm 100% satisfied with Caliber Collision! Brain took care of us completely!! I'm a disabled Veteran with USAA and I would definitely recommend Caliber Collision if you were in a accident.

My Experience

Likely to Recommend

Repair Quality

Customer Service

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Returned Clean

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The way everything regarding my claim was handle was great. The staff listen to my concern and made accommodations to my work schedule. I recently had my repair a few months ago with another collision company and they did excellent work as well, but where they exceeded in is the detail cleaning of the car. I was expecting the same type of service with Caliber Collision. Also the other service had the rental company on site which made the pick up and drop off much easier. But overall, the job was done well and the employees were very helpful. But if I had a choice, I would choice the other service over Caliber Collision as a first choice.

Repair Quality

The repair work was great.

Customer Service

Johnathan was great. He listened to my concerns and made sure my car was repair correctly.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean