Caliber - Houston - Morton Ranch
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Excellent communication throughout the repair process. Friendly staff. Very happy with the result!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Jonathan was excellent. He regularly kept me posted on the status of my vehicle.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Everything fine it's normal
Repair Quality - 4.5/5.0 -
Outside on left are beautiful job but when I look at inside back door saw black stretch oh no too late
Customer Service - 5.0/5.0 -
Great cooperation
Returned Clean
My Experience - 5.0/5.0 -
Service on the repair of my truck was satisfactory and on time. Caliber personnel kept me up to date on the status of my vehicle. The emails I received from Caliber did contradict the actual schedule on when vehicle repair would be completed, which made it confusing.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The entire process from start to finish was a hassle free. Hector was great in explaining the problem in the car and taking us through the process of how it would be fixed. He was very knowledgeable and patient. The front door receptionist was very welcoming and made our experience very satisfactory. We were kept informed of every step during the repair process by Hector. I will definitely recommend them to friends and family.
My Experience - 5.0/5.0 -
Very satisfied with this body shop. It exceeded my expectations.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Completely satisfied
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The 2011 buick enclave came out looking wonderful but the only question is why the window shield did not get repaired but i mentioned it when the vehicle was dropped off and my truck did not have a crack before the incident
Customer Service - 5.0/5.0 -
The front desk employee was very outgoing and went out her way to make i was happy
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Extremely responsive and good work
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Excellent job!!
Customer Service - 4.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Nice and excellent service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Excellent communication to advise on status of vehicle repairs.
My Experience - 5.0/5.0 -
Great work and done in a timely basis
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great work and on time
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
the only thing that could have been better is a better quality control, process. the front bumper was not even close to aligning properly, and when I brought it up with the advisor he said that's what geico paid for and its aftermarket. As a partnered shop neither GEICO nor Caliber should ever throw one another under the bus and blame the other one rather they should apologize and fix the issue regardless of who did what. Also the paint was scraped off in 4 seperate painfully obvious places that once again a better QC process would have prevented me from having to come back twice to pick up my vehicle.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
hood doesn't align properly, gaps are too big on one side versus the other, grille doesn't match properly gaps arent the same, once again was brought up to service advisor he explained that's is was because aftermarket parts were used and I understand that but then he basically went to throw geico under the bus and put all the blame on them and not his horrible qc process
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I'm really happy with my vehicle. I want to thank all the team at caliber collision and would like to also give a special thanks to Maria for staying on top of my insurance during the whole processes