Caliber - Houston - Park Row

4.7 (3,054reviews)
92%
16337 Park Row Drive,  Houston,  TX  77084

In operation 29 years, 8 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (3,054)

Translated from Spanish by Carwise
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My Experience

Ellos son muy profesionales todos hasta la muchacha de la recepción yo quedé muy satisfecha con el trabajo qie le hicieron a mi carro y además me mantenían informada del proceso casi todos los días los recomiendo muchísimo !! Gracias caliber !!

Likely to Recommend

Repair Quality

Customer Service

Los mejores la verdad 100 💯 recomendado super profesionales y dando la mejor actualización diaria gracias

My Experience

Jose did a wonderful job at keeping me updated on the progress of the repair. I will be using Calliber on Park Row for any and all future repairs. Excellent quote on expected time.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Everyone treated me with respect and my estimate was almost spot on.

My Experience

Great job. My car looked awesome and everyone was very nice. Had trouble with the car rental experience but it all worked out.

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Repair Quality

Customer Service

Likely to Recommend

Repair Quality

The car was dropped off the morning of 10/30/25 and was not ready until the evening of 11/11/25. A relatively small repair which should have been 3-4 days took nearly 2 weeks. I told Dylan I needed the car by 11/7 which he promised. Communication was lacking and misleading. The quality of the repair seems to be acceptable at time of pickup

Customer Service

see previous comments

My Experience

Yall did an excellent job..

My Experience

Dylan and the team had great customer service and they did a great job fixing my vehicle. I’m very appreciative.

Likely to Recommend

Repair Quality

Customer Service

Translated from Spanish by Carwise
Translation unavailable. Please try again later.

Likely to Recommend

Repair Quality

Atención y apoyo 100%

Customer Service

Perfecto

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Repair Quality

Great work and follow through

Customer Service

Returned Clean

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Repair Quality

Customer Service

My hats off to Stanley for the amazing performance and communication throughout the time of repairs

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Stanley was great!

Returned Clean

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Repair Quality

Great customer service. Stanley was very helpful!

Customer Service

Returned Clean

My Experience

Representatives were helpful, friendly and professional. They provided me with information of repairs and kept me informed of progress.

My Experience

Good job, on time as promised and liked the updates

My Experience

Stanley was quick with the updates and responsive.

Likely to Recommend

Repair Quality

Too early to comment about overall quality but Stanley was great and provided on time updates. External parts look one with the vehicle thus far.

Customer Service

Stanley provided frequent updates on the repair status and was friendly throughout the process.

My Experience

The service was amazing and fast. They kept me updated and made sure I know everything that’s been happening with my vehicle.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Stanley was so awesome. He has great customer service and very professional. He made sure i was taken care of and kept me updated on my car. I was really down about my car but He really made my situation more calm with pleasant attitude. That is very important when it comes to helping others. I truly appreciate Stanley for that.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Dylan did a great job communicating during the procedure. Every aftermarket part was replaced which was a concern. Vehicle looked brand new when I picked it up