Caliber - Houston - Park Row

4.7 (3,043reviews)
92%
16337 Park Row Drive,  Houston,  TX  77084

In operation 29 years, 8 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (3,043)

My Experience

I would definitely recommend Mrs. Tammy Phillips. Great customer service, friendly she answers all the questions you have. A real professional, they need to hire more people with her work ethics.

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My Experience

Thomas was very professional and attentive. I was very pleased with the quality of service. Thank you!

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My Experience

Repair ok. The customer service with enterprise very disappointed/Dissatisfied. Not happy with the services and communication with the people there. Was required to leave a deposit and was told by them it will be refunded as long as we kept the car clean and gas filled when return. They didn’t have anything ready from State Farm , which State Farm contact them with cla number and approval detail about rental car. They never explained anything to us. So out deposit was not refunded back. Called them & question why. Never got a return call back like I was told. Had to call next day spoke with Scott ; put on internal hold time ( phone) and still was not able to get anything done with him. Had no concern/ very neutral.

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My Experience

Tammy did an outstanding job!!! I highly recommend her

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Tammy was amazing !!! I highly recommend her and this collision center.

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My Experience

The repairs to my truck were outstanding and I was very pleased with the professionalism of the team at the Park Row location in Houston. Thomas communicated with me frequently from the time that my truck arrived until I drove out of the parking lot after picking up my truck! My baby looks brand new!!!!

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Outstanding service! Thomas was very much engaged in making sure that my experience was positive

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My Experience

I was so pleased with the service. Thomas was so good about keeping me updated on the progress of my vehicle. They went out of their way to keep me in the "know" and make sure I was completely satisfied. The work they did on my car was incredible. Thanks!

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There's still some yellow paint on the car.

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Estoy muy contenta por su amable servicio con Anna quien fue mi representante muy agradecida por reparar mi auto rápidamente y dejarlo en buenas condiciones muy satisfecha Dios les bendiga y muchísimas gracias

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My Experience

I loved the final product, I couldn’t be any happier.

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