Caliber - Houston - Park Row

4.7 (3,043reviews)
92%
16337 Park Row Drive,  Houston,  TX  77084

In operation 29 years, 8 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (3,043)

Likely to Recommend

Repair Quality

Need to be more careful of other parts when painting.

Customer Service

The Adjuster is AMAZING and SUPER HELPFUL!!

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

I am still curious about why my left wheel is making a certain tire noise which can be heard while driving. I do know the difference between road noise from a tire and noise from when driving 40mph and making a slight right curving steer. Issue could be anything from a bad wheel bearing to a wheel not properly balanced.

Likely to Recommend

Repair Quality

There may be a possible balancing issue or wheel bearing issue which may not have been inspected.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

When vehicle was picked up the hood was not properly adjusted to the car so it could not close properly and I had to wait an additional 10 mins to have them fix it. It makes me doubt the quality of the overall repair of the vehicle now.

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Customer service was great! My vehicle was completed on time and I was kept apprised on the progress while my car was being repaired. Excellent job!!

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Tomas was great

Customer Service

Returned Clean

My Experience

Tammy Phillips was outstanding! She was extremely professional, and kept me informed during the whole process. I was extremely pleased with the entire experience with Caliber.

Likely to Recommend

Repair Quality

Customer Service

Tammy was fantastic!

My Experience

Your team did an excellent job communicating and making repairs faster than expected.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Well managed shop. 8 day turnaround was much better than expected.

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

I was very happy with the work they did and attention,updates and rental car on the spot. I was not happy when I got my car and it very dirty, powder, dirt,dust all in my car and I was not happy..I am a single mother n i don't have the money to detail my car.

Likely to Recommend

Repair Quality

So happy with the work..attention..updates..and a rental car onsite.

Customer Service

Returned Clean

My Experience

The whole experience of the repair, insurance agent and rental service in one location was very convenient. Anna with Calliber did a great job explaining my repairs to me.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

You kept us well informed during the process. We are pleased with the resulting repair