Caliber - Houston - Park Row
In operation 29 years, 8 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 0.0/5.0 -
This by far the worst experience I’ve had with a body shop. It took two months to fix front in damage on a 2017 F150. They kept trying to buy junkyard parts to save money that didn’t fix. I paid over 7k for a rental vehicle.
Likely to Recommend - 0.5/5.0
Repair Quality - 1.0/5.0 -
I want to voice my complaints about Caliber Collision on 16337 Park Row Blvd Houston TX 77084 ..this was by far the worst experience I have ever had from a Caliber Collision company!!! you guys had my vehicle for almost 2 months and there was poor communication and a bunch of delays on parts and getting parts from junkyards is crazy for a 2017 Ford F-150 xlt ... My windshield is still cracked from the accident..that did not get repaired at which it should have. the delivery date was pushed back over five or six times for one reason or another...this is totally unacceptable from a Quality Colision Company like Caliber Collision...Had to pay extension for rental 3 times ...which is terrible because of poor communication and bad judgement from Caliber Collision!! I will not be coming back to Caliber Collision or refer anyone to this location!! I pray you guys improve your customer service Quickly and the speed of repair services to get the customers back on the road quickly!!!
Customer Service - 0.5/5.0 -
This place is ridiculous!! Had vehicle for two months and kept getting junkyard parts and ordering wrong parts!!
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Caliber was excellent with communication. Supply chain and other issues outside their control made the process take longer
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Dylan was great. He kept us informed while the work was being performed. Thanks Dylan!
My Experience - 5.0/5.0 -
I really appreciate how friendly and accommodating everyone was. Christian kept me thoroughly informed, was very fast, and they cleaned both the inside and outside of my car. It was a very thoughtful touch and I appreciate that as much as the work. I always use Caliber Collision and am never disappointed.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great communication and knowledgeable and courteous staff.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
I had a great service with Harley at the league city/dickinson location. I also had great srevice with the gentleman at the Park Row location about the updates on my car and wanting to ensure quality service on the repair.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Christian at Caliber was extremely helpful throughout the process and provided meaningful updates throughout. Would recommend
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Overall Jasmine did a great job at keeping me informed. My car was delayed a few times due to parts. I appreciated the level of service provided by Jasmine and her team.
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great team, Christian was extremely helpful and did great handling my case. No complaints at all.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent service. I will always come back to this place.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Jasmine was very helpful and communicated throughout the entire process. Caliber did a great job.
Customer Service - 5.0/5.0 -
Jasmine was very helpful and responsive.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Work was completed on schedule with what I was told to expect and communication was very good the whole way through. Worked looks excellent on the vehicle.
My Experience - 5.0/5.0 -
Dylan and team at Park Row Caliber Collision were professional, and efficient. They kept me informed and were very responsive in order to keep my job on track and minimize the disruption to my life.
Likely to Recommend - 5.0/5.0 -
Spectacular
Repair Quality - 5.0/5.0 -
Thank you Christian for all the great work that was done ✅
Customer Service - 5.0/5.0 -
Fantastic
My Experience - 5.0/5.0 -
Truly appreciate Christian Torres' patience and courtesy. Not being familiar with the process, he was informative and reassuring.
Likely to Recommend - 5.0/5.0 -
Already recommending to family member needing repairs.
Repair Quality - 5.0/5.0 -
It looked brand new and was very pleased to know of your lifetime guarantee for as long as I own my car.
Customer Service - 5.0/5.0 -
It went above and beyond my expectations. You took care of my vehicle as if it was your own. Thank you for that.
My Experience - 5.0/5.0 -
Good and very friendly people excellent work thank mister caliber collision..