Caliber - Houston - Park Row
In operation 29 years, 8 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 2.5/5.0 -
Poor quality part
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The service from Christian was committed and very professional..
Customer Service - 5.0/5.0 -
Very detailed and experienced
My Experience - 5.0/5.0 -
Car looks great and Jasmine was even better. Highly satisfied
My Experience - 5.0/5.0 -
Everyone had great communication
My Experience - 5.0/5.0 -
Great service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Daily updates, Jasmine very knowledgeable of process
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Christian was extremely helpful and did a fine job of explaining the repair and insurance process. He kept me informed throughout and made sure the final repair was completed to my satisfaction. He is an asset to your business.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Jasmine was great 100/10. Very attentive and open communication throughout the entire process and kept me updated every step!!!
Customer Service - 5.0/5.0 -
Jasmine was great 100/10. Very attentive and open communication throughout the entire process and kept me updated every step!!!
Returned Clean
My Experience - 5.0/5.0 -
Jasmin did a great job in communicating every step along the way and getting the repairs done in a timely manner.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Caliber and representative Jasmine did a great job with the repairs and keeping me updated.
Customer Service - 5.0/5.0 -
Jasmine was thorough in communicating next steps through the repair process.
My Experience - 5.0/5.0 -
They did an excellent job and were fast. Thank you, Yasmin, for always staying in touch with me regarding the car repairs. Thank you.
Likely to Recommend - 5.0/5.0 -
Always
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Everything is good with your job they made a great job
Returned Clean
Likely to Recommend - 1.5/5.0
Repair Quality - 0.5/5.0 -
Several issues like moldings being left off the repaired side, door misaligned and not closing properly and paint that "orange peeled" on the repaired side of the vehicle. Also several electrical plugs left unplugged under the vehicle making the rear lights inoperable.
Customer Service - 2.0/5.0 -
I was told it would be ready on a Wednesday that changes to Thursday and. Then at 3 pm Thurs it changed to Friday and at 5 Friday changed to Monday. It was transferred to the drop off location around 3 Monday but only found that when the receiving location called to ask when I wanted to come pick it up.
Returned Clean
My Experience - 5.0/5.0 -
Exceptional performance by the team. All repairs were completed on a timely manner. 100% satisfied with this location team.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent work and customer service
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Christopher was fast, honest, and caring. They did an amazing job on the car and just as good at the empathy in a bad situation.
Likely to Recommend - 5.0/5.0 -
Christian was amazing so thankful for the work yall did
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Car looks better than before the incident
Customer Service - 5.0/5.0 -
Very good keeping me informed on the progress of the repair
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very communicative and easy to deal with
Customer Service - 5.0/5.0 -
Christian is very professional and friendly. Communicate very well.
My Experience - 5.0/5.0 -
Caliber collision kept me up with the progress of my automobile They are very considerate and a great place for getting repairs on your auto