Caliber - Houston - Park Row

4.7 (3,051reviews)
91%
16337 Park Row Drive,  Houston,  TX  77084

In operation 29 years, 8 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (3,051)

My Experience

Amazing experience all around. The staff were friendly and welcoming. My service was completed in a decent amount of time. My car looks brand new. Thank you all.

Likely to Recommend

Repair Quality

Thank you Jasmine. You all did a great job with a quick turn around rate. Highly recommended.

Customer Service

Returned Clean

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Repair Quality

Customer Service

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Repair Quality

Jasmine was friendly and honest about the status of my 2022 Taos as it progressed through the repair process. She also helped me return the rental.

Customer Service

Jasmine and others showed they cared about me.

Returned Clean

My Experience

Jasmine was wonderful and kept me updated throughout every stage of my repair. I will definitely use them again if the occasion ever calls for it again.

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Repair Quality

Customer Service

My Experience

All good

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Repair Quality

Customer Service

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I would gladly recommend.

Repair Quality

I was kept up to date on the progress and my car looks like it did before the accident. I’m very pleased.

Customer Service

I didn’t have any concerns but I was kept in the loop through the process.

Returned Clean

My Experience

The transparency, proactive communication, patience explaining things and quality of work is unmatched. This was a great experience where your tech empowers good people.

My Experience

Fast and friendly

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Repair Quality

Customer Service

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Repair Quality

Customer Service

My Experience

My Experience

Tell everyone great job, truck looks great and thanks for getting repairs done so quickly! ❤️

My Experience

My car was ready before the initial date, you can’t even tell that there was any damage. The staff was was very nice and kept an open line of communication

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Repair Quality

Customer Service

My Experience

Jasmine wss fantastic. She kept me informed at every stage, and made sure I wss completely happy with the repair. Many thanks

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Repair Quality

Please thank Jasmine. She made the experience pleasant and easy

Customer Service

Returned Clean

My Experience

Christian was great help

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Repair Quality

Customer Service

My Experience

Excelent service

Likely to Recommend

ad a great experience with my car repairs. Everything was excellent from start to finish. The service provided by Cristhian was exactly what I expected—professional, efficient, and very helpful. He made sure everything was taken care of and kept me informed throughout the process. I truly appreciate the great customer service and would definitely recommend them.

Repair Quality

ad a great experience with my car repairs. Everything was excellent from start to finish. The service provided by Cristhian was exactly what I expected—professional, efficient, and very helpful. He made sure everything was taken care of and kept me informed throughout the process. I truly appreciate the great customer service and would definitely recommend them.

Customer Service

ad a great experience with my car repairs. Everything was excellent from start to finish. The service provided by Cristhian was exactly what I expected—professional, efficient, and very helpful. He made sure everything was taken care of and kept me informed throughout the process. I truly appreciate the great customer service and would definitely recommend them.

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Repair Quality

Customer Service

I am writing to formally recognize Dylan Corliss for providing service that went truly above and beyond during my recent Toyota Tacoma repair. Shortly after my vehicle was returned, it experienced a catalytic converter failure. When I brought the truck back, Dylan immediately facilitated a diagnostic check. Beyond just identifying the problem, he took the time to record videos and draft a comprehensive summary of the issue. This documentation has been vital in helping me seek financial assistance for the additional repairs. Dylan’s willingness to assist with an issue outside the scope of the original repair demonstrates a level of dedication and professionalism that is rare to find. I am incredibly grateful for his efforts and hope he receives the recognition he deserves for representing Caliber Collision so well.

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Repair Quality

Customer Service

My Experience

Very efficient with all involved timely repair and high quality.

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Repair Quality

Excellent sevice and quality of repair

Customer Service

Excellent

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Repair Quality

Thank you

Customer Service

Returned Clean