Caliber - Houston - South Loop
In operation 29 years, 10 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
The entire team at Caliber was amazing, Chris is extremely professional and knowledgeable. I truly appreciate his communications with me from day 1 till the day I picked it up, and the work is 2nd to none! Again thank you to the entire team!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Really great experience (even though dealing with a car accident) The front staff was friendly and helpful with my questions. But the real standout was Chris who handled my repairs. He was super responsive and knowledgeable to my many many questions. I’m very happy to have my car back!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
GREAT COMMUNICATIONS AND EXCELLENT RESULTS.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0 -
I haven't been able to review it yet. The truck went out of town after it was received.
Customer Service - 4.0/5.0
My Experience - 5.0/5.0 -
Hi Yes the whole process went very well. Also the team were excellent big shot out to Mr.Arturo very well communication and excellent work from them all thank you
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The work was done 1 day earlier within the projected completion date. I was kept continually informed during the repair process. Good attention and results in the finished work.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Outstanding customer service, great communication skills, always letting you know what’s going on every step of your repair
My Experience - 5.0/5.0 -
Great and helpful staff! They all deserve a bonus
My Experience - 5.0/5.0 -
Arturo was very conscientious about the repair and what would take place and the amount of time needed for the repair. This is my second time using you all and he exhibited a professional as well as a caring approach to me as a customer. I observed him speaking to an elderly woman today about potential repairs and potential obstacles and she appeared to be satisfied with him.👍🏾👍🏾👍🏾👍🏾👍🏾 As for the repair work every thing seems good, it was raining during my pick up, but I was assured by Arturo that if there is a problem just contact him!👍🏾👍🏾👍🏾👍🏾👍🏾
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
To early to assess, so far everything seems great
Customer Service - 5.0/5.0 -
Arturo was GREAT 👍🏾 👍🏾👍🏾👍🏾👍🏾👍🏾👍🏾👍🏾👍🏾👍🏾
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Chris and the team kept me up to date through the entire process. My car is like new again.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My car looks new again.
Customer Service - 5.0/5.0 -
Chris and the team kept me informed at all times.
My Experience - 5.0/5.0 -
Service was great, and kept informed, thank you arturo for you hard work
My Experience - 5.0/5.0 -
Staff was excellent kept me informed on everything kept on their timeline when parts were delayed. They informed me of that and gave me an update. Would highly recommend him to anyone car. Looks like brand new.
My Experience - 5.0/5.0 -
I am very satisfied with the repair of my bumper. I was kept informed throughout the repair process, and the result looks very good. The car was returned clean and in great condition. Thank you to the team for the good work and service.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
great experience. Good followup communication and great work on the car