Caliber - Houston - South Loop
In operation 29 years, 10 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Arturo was fantastic extremely accommodating and kept me up-to-date with the progress of my vehicles repairs in real time. I truly appreciate not having to call and ask questions. Five stars for guest communication and guest experience.
Returned Clean
My Experience - 5.0/5.0 -
Got the car back today and everything looks very good . Communication with agent for Caliber was also good.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Very smooth process and my car was done days before the estimated time. Ran into heavy traffic on the way to pick up the car and Chris took the time to wait even after the location closed. Very satisfied with the service and shoutout to Chris!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Caliber did a fantastic job of fixing my car after an accident. They went above and beyond to do the job just perfectly.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I had a wonderful experience with Chris F. He was very professional and kind. His communication was precise through the whole process. I truly appreciate everything he did from start to finish. I can’t thank you enough and I will undoubtedly recommend to all. Kasey
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Arturo was amazing! I’ve used your company a few times and his attention to detail was far and above any other service I’ve received. I hope I don’t need to come back in the future but if I do, I will definitely ask for Arturo.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I replied to this earlier, but I will do it again. Arturo was very professional, kept me updated and if I needed bodywork on my car or any of my friends or families cars I would use Car Collision and always ask for Arturo.
Customer Service - 5.0/5.0 -
perfect!
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Arturo and his team were amazing. Communication was amazing, the work done is perfect. Very transparent and are helpful with explanations! Had my car back on the road in no time.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Arturo was very professional and kept me informed throughout the process. Excellent representative for your company!
Likely to Recommend - 4.5/5.0
Repair Quality - 3.5/5.0 -
I just found out the front grille isn’t attached on the bottom. I’m going to have to find time to get back down there to fix it, which I don’t have right now
Customer Service - 5.0/5.0 -
Arturo was very professional and helpful. Kept me informed and answered all of my questions.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Chris provided excellent customer service. He told me what to expect when I dropped my car off and he communicated throughout the whole time my car was being worked on.