Caliber - Houston - South Loop
In operation 29 years, 10 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0
Customer Service - 0.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Communication about the status of repairs was excellent. The bumper looks great. I was very impressed that the work was finished well ahead of schedule.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
Once I picked up my car (on Saturday, only open a couple of hours for pickup, closed that sunday and Monday for the holidatys. New Years observance) i started having electrical issues. The airbag light would go on and off and the doors would unlock while i was driving. Now I can't manually lock or unlock the door on my side. I took the car back and was told that the lock switch was going bad and there was an issue with a wire under my seat affecting the airbag light....Really both of these things happened at the same time on the same day I picked up my car after you worked on it. Then i found out from USAA that they requested a supplement to fix the plate on my care. It's still dented and they did not replace the light in the back for the licrense plate. I got pulled over. I was also told that they would do a supplement for the "additional repairs" (electrical issues). Well i called USAA myself and no supplement was ever submitted. So you don't warranty or stand by your work? I am in constant contact with USAA and i would like to think that they will have all other clients go elsewhere if we can't get this resolved
Customer Service - 3.5/5.0 -
Everyone was extremely polite when they lied to me
Returned Clean
Likely to Recommend - 5.0/5.0 -
Would highly recommend without a doubt
Repair Quality - 5.0/5.0 -
My car looks perfect
Customer Service - 5.0/5.0 -
From the beginning, Joey was super helpful!! I appreciated getting updates by email about the progress of my car. I also appreciated how kind and caring Joey was. Very easy to interact with.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Outstanding service!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0
Customer Service - 3.5/5.0
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 2.0/5.0
Repair Quality - 2.5/5.0
Customer Service - 2.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
This was my second time to Caliber Collision and each time I received amazing work on my car. The staff truly go out of their way to ensure the customer is satisfied which adds to their exceptional customer service.