Caliber - Houston - South Loop
In operation 29 years, 10 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Wonderful job
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Muy bien la reparación quedó muy bien se entregó el día acordado a tiempo muy buen servicio
Likely to Recommend - 5.0/5.0 -
Si lo recomendaría y mejorar la limpieza del carro al momento de entregar
Repair Quality - 5.0/5.0 -
Muy bueno el carro quedó como nuevo
Customer Service - 5.0/5.0 -
Excelente servicio
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Arturo was great!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everyone was so kind and went above and beyond, including cleaning my car out with a vaccum which was totally unexpected.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Everyone very professional
My Experience - 0.0/5.0 -
The paint job was subpar. There are divots, little bumps, and visible pieces of metal or lint or some particle that was painted over in different areas. The area around the gas door is rough, parts of paint missing, etc. Additionally there is paint overspray on the roof and side mirrors that was not part of the repair. Not a professional level paint job.
Likely to Recommend - 0.5/5.0 -
The paint job was horrible.
Repair Quality - 0.5/5.0 -
The paint job was subpar. Painted over little pieces of fiber, uneven, visible spots in some areas, overspray on areas of the vehicle that did not need repair, clear lines where tape was used, scratched areas that were not there before, missing area of paint where there should be paint. Very careless and no attention to detail whatsoever. Honestly looked like I took it to some neighbor down the street who has a side business in their garage painting cars.
Customer Service - 2.5/5.0 -
The service as in the people to people interaction was fine. The service as in the quality of repair workmanship was unsatisfactory.
My Experience - 5.0/5.0 -
Arturo was quite thorough and professional. Very pleased.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Great service and communication especially from Chris. Thanks!!
My Experience - 5.0/5.0 -
Arturo kept me inform d and updated throughout the process. Under the circumstances (of a vandalism), Arturo and Caliber as easy as it could be. Arturo was very proactive once I made the selection with State Farm
Likely to Recommend - 5.0/5.0 -
For the reasons previously given
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Arturo kept me informed throughout the process (and delivered the car several days earlier than proginal estimated timing)
Returned Clean
My Experience - 5.0/5.0 -
Chris did a wonderful job keeping me updated on what stage of repair the car was at, almost on a daily basis. The car was ready on the date promised. Excellent quality work! Would definitely recommend this shop.