Caliber - Houston - South Loop

4.9 (4,264reviews)
98%
3575 S Loop W Fwy,  Houston,  TX  77025

In operation 29 years, 10 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (4,264)

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Thank you for always keeping me updated

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My Experience

I was updated constantly throughout the process. Upon getting my car back it was repaired and clean.

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Very hospitable

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Fast and easy process. I got constant updates. I would recommend my family and friends to this location.

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My Experience

Really great communication both via text and phone about the status, decisions to be made, and any delays. Clear explanations were provided and it was easy to follow what was happening.

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Arturo was able to provide me with good information to all my questions and concerns.

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My Experience

Chris was great in every way in handling our repair and claim. He is a real asset to your company. From being to end, things were handled efficiently and effectively. Thank you Chris! And also to the office staff.

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My Experience

Chris provided great service and communication. It was a pleasure to work with him. End product looked like new.

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The bumper was repaired, and the body work looks great; however, my interior lights no longer work, and the car's locking mechanism is malfunctioning. The car was returned to me with a strong paint smell inside, which makes me lightheaded.

Customer Service

I feel like my concerns weren't properly addressed by Chris. I brought the car in to have the issue with the lights and locking looked at and felt dismissed. I feel as though my issues with the repairs are unresolved. I expect accountabiltiy to be taken because I know these features were working properly when I dropped the car off.

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