Caliber - Houston - Towne Lake
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 3.0/5.0 -
There were delays due to parts and a better timely communication would have helped me manage the delay in getting back my car
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
very good job, very quick turnaround. AWESOMENESS EVERYWHERE.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Very professional and helpful. Makes me confident that if something from repairs comes up I can reach out to you for help. Thx u.
Likely to Recommend - 0.5/5.0 -
Only if the customer service team changes
Repair Quality - 1.0/5.0 -
Dishonesty in communicating the actual status of the repair.
Customer Service - 1.0/5.0 -
Dishonesty in communicating the actual status of the repair.
Returned Clean
My Experience - 5.0/5.0 -
Courtney was great!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Again, this the second survey your company has sent. 🙄 Courtney was the bomb. As well as Richard. Please send me no more questions.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Alex was great. He kept me informed throughout the entire process.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Thank U very much for your service. My car look great!
My Experience - 5.0/5.0 -
Caliber Collision were true to their word. Even when a part was on back order they still figure out how to get the job done. And get my car back to me looking brand new. Thank you so much Courtney and her team. You have gained a forever customer. 🩷🩷
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Caliber and Courtney took very good care of me and my car. I was informed every step of the way. Tjanks
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Everyone was friendly helpful and great!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent service. Courtney was great and Hugo did a super job. Thank you
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The repair was good, the car looks great
Customer Service - 5.0/5.0 -
Customer service was great
Returned Clean
My Experience - 5.0/5.0 -
Everyone was kind and had great customer service! The receptionist was very friendly!
My Experience - 5.0/5.0 -
The teams at Caliber Collision was very helpful from beginning to end. I had so many questions since this was my first auto body repair and they’ve helped me went above and beyond. Thank you Caliber Collision team!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Thank you for your great support during this process.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Regular Communication And Understanding our needs for repair in a timely manner.
My Experience - 5.0/5.0 -
Great customer service and well done. Thanks.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Alex was great he kept me in the loop and even met me up there on a sat morning because I couldn’t get to him on Friday. I had no idea they were closed, Alex was very kind to to that for me