Crash Champions #0051 Copperfield

4.7 (5,347reviews)
93%
7924 North Highway 6,  Houston,  TX  77095
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In operation 18 years.

As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:00 pm
Tue 7:30 am - 5:00 pm
Wed 7:30 am - 5:00 pm
Thu 7:30 am - 5:00 pm
Fri 7:30 am - 5:00 pm
Sat 9:00 am - 12:00 pm
* Holiday hours may differ.
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Reviews (5,347)

Customers say
Overall Customer Satisfaction
Customers consistently praise Crash Champions for exceptional service quality, with many highlighting the outstanding communication throughout the repair process. The shop receives high marks for completing repairs ahead of schedule, with vehicles often ready days or even weeks earlier than promised. Customers frequently mention how their cars look brand new after repairs, with damage completely invisible. The professional and friendly staff consistently keeps customers informed with daily updates via text messages and phone calls. Many customers appreciate the extra touches like vehicle washing and cleaning. While most experiences are highly positive, some customers noted minor issues with part alignment, communication gaps, and occasional delays due to parts availability. The shop demonstrates strong commitment to customer satisfaction by promptly addressing any concerns and providing warranty support.
AI-Generated from reviews written in the last 12 months
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"Great job and timely repair. Cant tell it was damaged. Im so happy with the results."
"My car looks like brand new. I love it so much that I have felt in love with it all over again."
"Fantastic experience from scheduling my appointment to picking up my repaired vehicle! The team is efficient, ..." Read more
"... quality and communicate on progress very well! The service and outcome far exceeded my expectation!!" Read more
"The car rode as well as when I drove it new. Outstanding work was done on it."
"It was ready ahead of schedule!"
"Was 4 days early- yay!"
"It was early. The initial time was 1Month; the car was finished in 2weeks, which was very elating!"
"Only took 3.5 hours!!!"
"Was told it would take about 1 week. It took 2."
"... vehicle! The team is efficient, professional and keep you updated! The text status system is wonderful as well" Read more
"I received text messages informing me about the process"
"... because they care very much on details, quality and communicate on progress very well! The service and outcome far exceeded my expectation!!" Read more
"And they communicated by the means that I asked."
"Yes. Shop was in constant communication with me"

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

No

Likely to Recommend

Repair Quality

Customer Service

Crash champions did a great work 😁

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

great job and service. will use your services again

My Experience

Excellent work. The repair to my wheels was done perfectly. Jackie provided great service and was very professional and kind .Highly recommend.

My Experience

The job was completed within the timeframe quoted. Staff was friendly and helpful.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Very professional, kept me informed well

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Tara provided amazing customer service and was so thorough and extremely kind and vocal about where we were in each stage of the process. I never had to call and ask about updates because Tara was already on it! You guys are lucky to have her!!!

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Friendly staff, very helpful and they do a great job

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Crash Champions was an absolute pleasure to work with. They got my case from GEICO and took it from there. Tara was great to work with as she kept me up to date on every step of the process. Once my car was ready, I happened to be out of town and they held it for me without charging anything. This is my second time working with CC (the first time being under the other name) and I would recommend CC to anyone!

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

The staff was very helpful and communicated with me about everything. Tara was very helpful in helping me with my questions and concerns.

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Car was painted and finished well. However, I feel it wasn't detailed properly. There were greasy black finger prints on my wrap. I had to go home and wash it. Also, the inside could've been cleaner.

Customer Service

Kept me Informed?

Yes

Ready on Time?

No

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

The team was very professional..informative and quick with my repair! I’m a very satisfied customer

My Experience

My Experience

Everything was handled including my rental. It was finished 4 days earlier than promised also which was awesome!

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

It would have been nice if the items taken from the wheel well of my spare tire was put back inside instead of in the back seat.

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