Caliber - Houston - Towne Lake
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Kept me Informed?
Yes
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Easy and simple process. Repair looks great. The lady on the phone, I believe her name was Victoria, and the two delivery drivers were very nice. 10/10
My Experience - 5.0/5.0 -
Excellent Customer Service at each stage, from delivery of vehicle for repair to completion of service.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Excellent Customer Service from Reception to repair evaluation to delivery after repairs were completed.
My Experience - 5.0/5.0 -
Communication from start to finish was amazing. Alex, my representative was always there to answer my questions and was very knowledgeable. I would definitely recommend this location for anyone who needs it.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everything was amazing from start to finish!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Highly satisfied, they update me accordingly. Got my car on-time.
Likely to Recommend - 5.0/5.0 -
Very well
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Excellent
Likely to Recommend - 2.0/5.0
Repair Quality - 0.5/5.0 -
I have to follow up every morning. To get my car ready. But was not ready . No communication
Customer Service - 2.5/5.0 -
Veronica was good / rest have opportunities
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0
Customer Service - 3.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Everyone at caliber was extremely friendly & the service was spectacular! My car was repaired faster than anticipated and looked perfect!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I’m very happy with my repairs and everyone was very nice and helpful. I will definitely refer people to your company any time without any questions. Thank you for all you have done for my family.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I am very happy for the service and the fast process on the reparation
My Experience - 5.0/5.0 -
The car looks like new. Love it.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Car looks great
Returned Clean
My Experience - 5.0/5.0 -
I have used Alex and his team multiple times and every time my car has been restored to like new condition. The help they gave me when the other person's insurance was being difficult was so great. They really took care of me.
My Experience - 5.0/5.0 -
I felt very secure that they will be doing a good job in repairing my car. Indeed, it was!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
High level of service & great customer care. They are competent, reliable and trustworthy. They go out of their way to help you! Thank you, Caliber Collision
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The entire office was very upfront, welcoming, and friendly throughout the process. Omar kept me informed throughout the process and went above and beyond. Thank you for your professionalism and help
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The work was done before time and with excellent customer service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent