Caliber - Imperial

4.8 (692reviews)
96%
6207 W Outer Rd,  Imperial,  MO  63052

In operation 29 years, 4 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (692)

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My Experience

Friendly service at all levels. Excellent in keeping me informed via text. Repairs look great. Great job Thanks Ron

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Returned Clean

My Experience

I was pleased with the work done on my Mazda. It took time and a lot of patience, but the results are great! I loved that I was kept up to date on all work being done and didn’t have to worry about a thing.

My Experience

It just longer than I thought it would.

My Experience

The work was fantastic

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Great service

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I would recommend you to everybody, I know. The people were so nice and friendly. Thank you.

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Time was the worst, but that wasn't your fault. I was happy with the service and how friendly everyone was. Thank you

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Returned Clean

My Experience

You never know when you are faced with having a car that needs to be repaired and put back into shape. You don’t know how things are going to work out. From day one I found my experience at caliber collision to be one of reassurance. When I took my car in to be repaired, I was never once without updates on how things were going. Everyone was professional, pleasant, and easy to work with. I would definitely refer this company to any of my friends. I was very happy with the way my car turned out.

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I was very happy with my suv. Caliber went beyond great service.

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Yes I would recommend your shop and if I need any more work done; I would use your shop.

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very satisfied

Customer Service

Very satisfying

Returned Clean

My Experience

Everything was great, communication was great, repairs were done properly. Danielle kept me informed entire time and was great to work with.

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My Experience

Repairs were well done & I would like to thank each that had a part in repairing my auto. It looks like a new car & I happy.

Likely to Recommend

Yes I would recommend them

Repair Quality

The car looks new & the shop did a god job

Customer Service

Danielle texted me a couple times a week to keep me advised of repairs & I appreciated that.

Likely to Recommend

Repair Quality

I recently had my vehicle repaired after being rear-ended, and I couldn’t be more pleased with the service I received from the team at Caliber Collision in Imperial, Missouri, especially Caryn and Phil. Caryn provided outstanding communication from beginning to end. She guided me through the entire process, kept me informed every step of the way, and made everything completely stress-free. I truly didn’t have to lift a finger. Her professionalism, kindness, and attention to detail made a difficult situation so much easier. She is absolutely amazing! Phil was equally exceptional. He went above and beyond with his communication and customer service throughout the entire repair process. He kept me updated, answered my questions, and ensured everything was handled efficiently and professionally. His dedication and expertise gave me complete confidence that my vehicle was in great hands. Although being rear-ended was an unfortunate experience, the team at Caliber Collision in Imperial turned it into a positive one. Their commitment to excellent customer service, quality work, and clear communication exceeded my expectations. I am incredibly grateful to Caryn and Phil for making the entire process seamless. I highly recommend Caliber Collision in Imperial to anyone needing collision repair services.

Customer Service

I recently had my vehicle repaired after being rear-ended, and I couldn’t be more pleased with the service I received from the team at Caliber Collision in Imperial, Missouri, especially Caryn and Phil. Caryn provided outstanding communication from beginning to end. She guided me through the entire process, kept me informed every step of the way, and made everything completely stress-free. I truly didn’t have to lift a finger. Her professionalism, kindness, and attention to detail made a difficult situation so much easier. She is absolutely amazing! Phil was equally exceptional. He went above and beyond with his communication and customer service throughout the entire repair process. He kept me updated, answered my questions, and ensured everything was handled efficiently and professionally. His dedication and expertise gave me complete confidence that my vehicle was in great hands. Although being rear-ended was an unfortunate experience, the team at Caliber Collision in Imperial turned it into a positive one. Their commitment to excellent customer service, quality work, and clear communication exceeded my expectations. I am incredibly grateful to Caryn and Phil for making the entire process seamless. I highly recommend Caliber Collision in Imperial to anyone needing collision repair services.

My Experience

Barb and Shane made it quick and painless. I'd never had my car hit before and had no idea how the process worked, and Barb walked me through it very kindly while Shane reassured me that the damage was perfectly fixable.