Caliber - Imperial
In operation 29 years, 4 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 0.5/5.0 -
You returned a vehicle to us that was not fully repaired. A simple inspection of everything on the front end of the vehicle prior to turning it over to us would have caught it. You had the car a long time.
Repair Quality - 0.5/5.0 -
We picked up the vehicle and before we left the lot, my wife noticed the damage windshield had not been fixed. I went right into the shop to talk to the personal and they put it on State Farm. I called State Farm and they passed the back to the shop. I have yet to hear from anyone regarding what is going on with the windshild.
Customer Service - 1.5/5.0 -
Still have not heard back regarding the unfixed windshield.
Returned Clean
My Experience - 5.0/5.0 -
Danielle was amazing. My car was there for over two months due to back ordered parts and she kept me updated the entire time.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Karen went above and beyond to make sure I was taken care of, she does an excellent job! Danielle was very helpful as well and I appreciated her taking extra time to help me!
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Staff kept me updated regularly on status of repair. Work done was excellent
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
My front camera is not plugged in or missing.
My Experience - 5.0/5.0 -
The repair work was done perfectly. Barb was easy to work with and very friendly. I appreciated the frequent text updates. I would recommend Ellisville Caliber Collision to others.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Repair was done perfectly. Staff was helpful and friendly. They worked with my schedule.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Thank you for making this process has seamless as possible. I appreciate your staff communicating with the insurance company as well as the rental service to make this as easy as possible for me. The damage to my car was handled perfectly and Danielle was wonderful at communicating with me what was happening during the process. My ‘08 Pontiac has never looked better and you wouldn’t even know it had been damaged. Thank you all!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Car was left on empty after moving it to a distant location for repairs. Only 1/2 a gallon in the tank. This was the only bummer of the experience. Repairs were great
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Good communication, fast service! Happy with the results
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Honestly the whole process was seamless. From them coordinating with enterprise to pick me up. The daily updates on which process my truck was in. They were always in contact and going above and beyond. Finally the finish product looked better than it did before it was in an accident. Great workmanship. I have nothing bad to say at all. They were also had my truck finished 2 days sooner than initially estimated. Really good experience overall.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great communication. Great workmanship. It looks better than before it was in accident. I dont have a bad thing to say about experience. Also, they were done sooner than estimated.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
4 bolts missing from front left fender so car rattles now, they cut the leather on my driver side door somehow, my windows roll down everytime I get in my car, my hood is non functioning as the hinges don’t hold it up, and they didn’t paint the only spot I asked them too on back right fender.
Customer Service - 2.0/5.0
My Experience - 5.0/5.0 -
I had the best experience having a car damaged that I can imagine. I'm aware that doesn't sound like a good time, I don't believe anyone looks forward to having a damaged and in need of repairs vehicle anymore than going to the dentist for a root canal. In this instance it truly was great. Karen is a valuable asset to the company. She didn't just answer ALL of my questions (I had several, seeings as how I've never been in this situation before) but she provided something difficult to quantify, a sense of calm. She made me feel confident and trust that my vehicle was in good hands and made me aware that the rental car service can bring a car to their location and I can leave it there when my vehicle was ready. No need to orchestrate rides or borrowing of vehicles. Everyone was wonderful. The texting me of updates was very helpful, too. If I ever find myself in this type of unfortunate circumstance, again, I will absolutely trust this location with everything. Thank you all.
Likely to Recommend - 5.0/5.0 -
Absolutely would recommend.
Repair Quality - 5.0/5.0 -
It looks so very nice. Wonderful job.
Customer Service - 5.0/5.0 -
Everyone was great. Karen specifically, was especially helpful in making me feel confident that I was in good hands.
My Experience - 5.0/5.0 -
I most certainly will use Caliber and tell others what a great company you are. Karen is so friendly and a great person ti deal with