Caliber - Imperial

4.8 (713reviews)
96%
6207 W Outer Rd,  Imperial,  MO  63052

In operation 29 years, 4 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (713)

My Experience

Likely to Recommend

Repair Quality

Quick and professional shop.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

It is always nerve-racking to have your car fixed, especially a large piece. It looks great. I feel like theres a slight color difference but I think its because I know it was replaced. With time, I’m sure I will notice less. Car looks brand new from the back!

Customer Service

Awesome service! Great communication with customers at all points. Explained the process thoroughly and helped me deal with insurance. Would recommend and will be back if this service is needed in the future!

My Experience

Working with Caliber Collision was quick, easy, clearly communicated, and my car looks good as new!! Thank you team for all your hard work!!

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

fantastic !!

Customer Service

Returned Clean

My Experience

I had a positive experience with Caliber (Imperial). From the moment I dropped my car off, until the day of pickup, Sara and Brent kept me aware of the progress that was being made with repairs. I am very pleased with the service and repair of my vehicle. It looks just as It did before my accident.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

We will ONLY bring our vehicles when it needs repairs HERE! The service is outstanding, the updates are very helpful, and their speed and quality is UNMATCHED! Sooo happy with our repairs! It’s like it was when we drove off the Lot!

My Experience

Absolutely some of the best service and customer service I have had. They were professional, informative and very quick to finish our repairs. Highly recommend!!!

Likely to Recommend

Already recommended

Repair Quality

Customer Service

My Experience

Quality work. Everything looked correct, as new.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

they were very professional and they did an excellent job on the van

Customer Service

Excellent staff

My Experience

Seat belts and air bag light, were not fixed. Supposedly, the analysis showed this was from a previous incident. I can't prove, th vehicle wasn't in an accident before I purchased it. However, there was no issue with either, before this incident.

Likely to Recommend

Repair Quality

Vehicle was not fixed totally. Claimed the seat belts were damaged in an earlier incident. There was no earlier incident. Seat belts worked properly, before the incident.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Our car was really fast. Everyone was very friendly also.

Customer Service

Our looked great

My Experience

Nicely done in a timely manner.

My Experience

Caliber Collision went over and beyond to complete my vehicle. Thank you for all your hard work.

My Experience

I have nothing but goods things to say based on my service.

My Experience

My Experience

I appreciated the daily updates and the ability to leave my rental there. Thanks!

Likely to Recommend

Repair Quality

My car wasn’t at the shop when it was stated. Other than that my rating would have been higher.

Customer Service