Caliber - Imperial
In operation 29 years, 4 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The team was amazing they all treated us like family. Kept us up to date on the service and the time line. The work was immaculate could never tell the truck had been wrecked.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0 -
1. The driver side window was to be replaced, was not, and Caliber Collision charged the insurance company. 2. There are numerous painting flaws confirmed by your staff. 3. I had to clean my cars dash, console, and carpeting of fine glass. 4. I paid out $1,408.94 for a rental lasting between 5/5/2023 to 5/31/2021 and received it in this condition. 5. Now, I must have this work completed and done over and your staff suggests they will not cover the cost of the rental for this incomplete and redone work.
Repair Quality - 2.5/5.0 -
1. The driver side window was to be replaced, was not, and Caliber Collision charged the insurance company. 2. There are numerous painting flaws confirmed by your staff. 3. I had to clean my cars dash, console, and carpeting of fine glass. 4. I paid out $1,408.94 for a rental lasting between 5/5/2023 to 5/31/2021 and received it in this condition. 5. Now, I must have this work completed and done over and your staff suggests they will not cover the cost of the rental for this incomplete and redone work.
Customer Service - 2.5/5.0 -
1. The driver side window was to be replaced, was not, and Caliber Collision charged the insurance company. 2. There are numerous painting flaws confirmed by your staff. 3. I had to clean my cars dash, console, and carpeting of fine glass. 4. I paid out $1,408.94 for a rental lasting between 5/5/2023 to 5/31/2021 and received it in this condition. 5. Now, I must have this work completed and done over and your staff suggests they will not cover the cost of the rental for this incomplete and redone work.
My Experience - 5.0/5.0 -
The staff was very friendly and helpful. They went the extra mile to get me the vehicle I needed. A pleasant experience.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Thank you Kory. It was a great experience. My car looks great. Will recommend Caliber to family and friends.
Customer Service - 5.0/5.0 -
Customer service was great.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Really nice people there we had a small problem and they were right there to help me thank you all very much
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everyone there did a great job had a little problem but they were right there to make things right thank you all so much
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The updates were very much appreciated. Sara was a pleasure to deal with. The fished project looks great.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
I was furnished updates as repairs developed and we’re finished and they delivered my truck back to me when it was done. Everyone that I came in contact with was extremely friendly and helpful.
My Experience - 5.0/5.0 -
Quick turn around, quality work, handled everything with insurance and a rental car. 10/10 would come again.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Looks better than it was before.
Customer Service - 5.0/5.0 -
Shop was very friendly. Communicated everything and we're spot on time with estimates.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Everyone at caliper were great to work with. They kept me informed throughout the experience. I would use them again.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
The customer service. “ Kory Smith “ did a great job. He was my main contact and he was very professional.
My Experience - 5.0/5.0 -
FANTASTIC
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Michele was fantastic to work with!!
Customer Service - 5.0/5.0 -
Excellent!!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Certainly impressed with Corey at the Imperial office.
My Experience - 5.0/5.0 -
Employees were friendly and explained everything to me when I dropped the car off for repair. Contacted me with updates in a timely manner. Were always willing to answer any questions I had. I will refer this business to my family and friends