Caliber - Imperial
In operation 29 years, 4 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Staff is extremely courteous and please to work with. Initial repair looked good, but found the next morning trunk hatch wouldn't open properly. Took it back, and the team investigated and ordered a new trunk latch. All fixed. Appreciated the ride home and picking me back afterwards. They truly stand by their work.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I would absolutely recommend the location in Imperial, Mo
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Gary and Caryn were both the best. Kept me updated and helped me with rental car All with a smile on their face and very friendly
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 4.5/5.0 -
Very quick, polite and professional, explained process seamlessly so no confusion.
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Awesome customer service
Customer Service - 5.0/5.0 -
They were awesome
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0 -
Overall vehicle looks awesome, found some runs and paint started to bubble up where bondo work was.
Customer Service - 5.0/5.0 -
Kept me in the loop about whats going on, when theyre waiting on parts etc. good job
My Experience - 0.0/5.0 -
The work itself was really good. The communication and admin of the process I would say is a five out of 10. I kept trying to find out when my car would be ready. I was told when I brought it in. It would take a little over a week when I brought it in, I was told 2 to 3 weeks and during the process I would ask when do you think the car would be ready and I could never get a satisfactory answer I’m an Uber driver and need my car for work so the amount of time it took or was gonna take to do this was very important again the work itself was good. I’d say the admin of the administration of the process was not so good.
My Experience - 5.0/5.0 -
Will recommend them to anyone who needs their services.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Couldn’t have been more pleased w work or how I was treated.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Haven’t had the truck back that long, so far everything looks fine!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Haven’t had the truck back that long, so far everything seems fine.
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 2.0/5.0 -
Took two months and lost the front plate.
Repair Quality - 3.0/5.0 -
Repair took two months and my front plate, along with the new plate cover, was not returned to me and seems to have been lost.
Customer Service - 3.5/5.0 -
While I was updated regularly through the repair process, estimated completion dates were the most common update. Again, being pushed one week further every week.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Very professional and friendly, and they kept me up-to-date on everything going on with my car. And then to see a total cleaning of my car, which I was really surprised by and very thankful.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I think they did a great job
Customer Service - 5.0/5.0 -
I was very pleased with all the service I received