Caliber - Indianapolis - Lawrence
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Paint color is excellent. Communication was great. Trunk doesn't line up perfectly with rear 1/4 panels.
Customer Service - 5.0/5.0 -
Nikki was great. Love the text updates.
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great work. Car looks fantastic
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 2.5/5.0 -
I believe the shop is a good shop but like I said a lot of factors played a role in my vehicle staying in there longer. Of time the insurance company the GMC strike and then waiting on a part that is now giving me issues and causing me to have to take the vehicle back
Repair Quality - 2.5/5.0 -
the lights on my truck are not working properly especially on the right side where the impact had occurred my headlights appear to not be working or the fog lights. It's the right lower orange light
Customer Service - 2.5/5.0 -
There's been a few times where I've called and I was placed on hold for amount of time or even hung up on
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 1.5/5.0
Repair Quality - 2.0/5.0 -
When I picked my car up I discovered that the repairs had affected my automatic window. I returned my car to their shop, they ‘fixed’ it and returned it to me, but it is still not totally working properly.
Customer Service - 3.5/5.0 -
The staff were all very nice to work with
My Experience - 0.0/5.0 -
This repair was warranty work from original repairs in the spring. Not happy to have to return. Was told it would take 2-3 days and they'd keep me updated on progress. 7 days later I heard nothing from you and I had to call in to find out status. Was told it would be 2-3 more days. I am shocked that it was done by the 3rd day. All you had to do was give me a call 3 days in with an update. Bright spot was the free rental BUT it totally flooded my driveway with an oil leak and I had to trade it for another vehicle. Bad experience all the way around. I'll go back to Langford Collison even though it's on the other side of town.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I am very pleased to get our vehicle back in the condition it is.
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Not a fan of the exhaust system replacement. Went from factory stainless to galvanized that is louder than OEM. Otherwise everything else was good
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great work.....thanks....Frank was outstanding