Caliber - Indianapolis - Lawrence
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
The whole staff was very helpful with everything from updates on my car, doing an excellent job on repairs and painting. They also assisted me with picking up and dropping off my rental car. Would recommend them to anyone!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I am very happy with the bodywork performed on my car.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I am amazed by the job well done
Customer Service - 5.0/5.0 -
I felt like they cared
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Nice job thank you
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
We were VERY satisfied with the service the Cailber team provided us. Not only was the end result spectacular, I personally, appreciated all the constant updates and notifications of the progress of the vehicle. Chad was very nice and honest. He did an amazing job. As far as the end result goes, you can't even tell that the car was hit by the deer. I honestly thought there would be small mistakes that were out of Caliber's control, but everything looks brand new! We are very happy and very appreciative of the Caliber team. We will be recommending Caliber to anyone when the opportunity arises. Thank you for all you do!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Great updates through the text alerts. Only thing is that it did take longer than estimated- noted a week when first diagnosed.
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
This unfortunately is the 3rd time using them and every time they did a wonderful job.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 3.5/5.0 -
Bumper pad out of alignment and scratch on door closing
Customer Service - 3.5/5.0 -
Bumper pad not aligned and scratch in paint on door closing.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
We appreciated the updated during the repair process to completion.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Looks great! Took me a minute to re-adjust everything that was turned off during the repair. All back to normal, automatic headlights as well as the inside lights have been updated to "Auto". Appreciate everyone's help and Thank you!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Your staff has got to be some of the most caring people I have ever encountered. Stu was so transparent and upfront about everything and very empathetic. He had a couple of conversations with the adjuster from the person’s insurance company who hit my car and that adjuster was not trying to make things easy for me or Caliber Collision.. Ms Lisa. Is most certainly who you need up front to deal with your clients to keep them calm and put their minds at ease her and Ms. Haley are so sweet and I most certainly enjoyed interacting with them. I most certainly understand why Chris is your manager of your establishment. He is very empathetic and knows how to talk to people. It was a blessing to interact with him as well. I’m so grateful to have met them all. Thank you so much 😃
My Experience - 5.0/5.0 -
Great customer service and very professional
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great customer service and work
Customer Service - 5.0/5.0 -
Professional and addressed questions and concerns.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I have a few scratches on my driver‘s door and a couple other things that I will probably bring it to you to fix when I get the extra money
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Although it took longer than expected, I am pleased with the work done. My car looks like it did the first day I bought it and it’s 7 years old.
Customer Service - 5.0/5.0 -
Great customer care. Kept me informed every step of the way.
Returned Clean
My Experience - 5.0/5.0 -
I think you went above and beyond car looks great you guys are really good and great thank you very much Larry Williams