Caliber - Indianapolis - Lawrence

4.7 (2,456reviews)
96%
10520 Pendleton Pike,  Indianapolis,  IN  46236

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (2,456)

Likely to Recommend

Repair Quality

Great work

Customer Service

Returned Clean

My Experience

I feel caliber gave me a fair price for the repair since this was an out of pocket cost for me. Your people from front desk to estimator was very good. The quality of work that I looked at after the repair looked very good. I would not hesitate to recommend Cabiler for my or other peoples needs

My Experience

Always stay connected to the owner, of each vehicle you all are repairing! I liked the updates, you all had given, I didn’t have to call nor come by everyday my vehicle (Nissan) was there!

Likely to Recommend

Repair Quality

You all did an excellent job

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

My Experience

Likely to Recommend

Repair Quality

I would have like to know what the insurance did not cover.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Good customer service...

Likely to Recommend

Repair Quality

Was informed of the progress along the repairs was being completed

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Service was wonderful. The staff was nice, helpful, and very informative.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Top notch

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Excellent communication. Fast, efficient.

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

As I drove off and made it to the gas station I noticed the passenger side head light wasn't working. I turned the headlights off and on and it was on then it was working then it was working again 😒 so I returned the charger to the shop and got back into the rental. Such a big waste of my time. Make sure to check and test everything before reaching out to the customer to say its completed. I was so aggravated about that today 😒

Likely to Recommend

Repair Quality

Customer Service

I pick my car up for completion. Went to the gas station and found out the headlight that you replaced wasn't working. So I returned the car the same day. They call me back 2/24 to say it's fixed only to find out a couple hrs ago that it still has a short. I'll be reaching out today. Thanks for wasting my time

My Experience

I appreciate the consistent communication, keeping me in the loop of each step. I also appreciate that the Greenwood location realized they couldn’t get to my car as quickly as they liked, so it was towed to Lawrence, work completed, then towed back to Greenwood for pick up. And I was in the know each step of the way.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

The guys did an excellent job on putting my car back together and making it look like a new one. If you want your car repaired in the least amount of time with an excellent repair job go to caliber collision.