Caliber - Indianapolis - Westfield
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
The repair is perfect! The experience was user friendly from start to finish! Very satisfied
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I will recommend this company, 100%
Repair Quality - 5.0/5.0 -
This was my first time getting a repair from an accident and I had so many questions and concerns. Everyone there was honest and helpful, If I ever get in an accident again, it will be easy, without a shadow of doubt I will be calling you again. Thank you for all of your help and making this as easy as you could on myself and my family.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great experience from start (Carlie) to finish (Nick)! Thanks CC Westfield location!
My Experience - 5.0/5.0 -
Excellent communication and professional, friendly staff.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Good communication, professional staff and service.
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
Thank you for returning a completely clean car inside and out. Thank you for the frequent updates. I didn’t want to have to return and wait while my tail light is replaced because someone found it acceptable to install a moldy and chipped part.
My Experience - 0.0/5.0 -
2 time the delivery date of vechicle is changed in last minute
Likely to Recommend - 2.5/5.0 -
I was not satisfied with the process, as the completion date was changed twice, including a last-minute change. I was repeatedly informed that everything was on track, but the actual outcome did not reflect that. I would appreciate more accurate and timely communication regarding the progress and completion timeline.
Repair Quality - 2.0/5.0 -
I was not satisfied with the process, as the completion date was changed twice, including a last-minute change. I was repeatedly informed that everything was on track, but the actual outcome did not reflect that. I would appreciate more accurate and timely communication regarding the progress and completion timeline.
Customer Service - 2.0/5.0 -
I was not satisfied with the process, as the completion date was changed twice, including a last-minute change. I was repeatedly informed that everything was on track, but the actual outcome did not reflect that. I would appreciate more accurate and timely communication regarding the progress and completion timeline.
My Experience - 5.0/5.0 -
Smooth operation, no problems!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Always great work and service!
Customer Service - 5.0/5.0 -
Very informative
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everything went so smoothly!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Appreciate the communication throughout the process.
My Experience - 5.0/5.0 -
Great job. Kept me informed throughout the process. Glad to have my truck back.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Caliber staff was so wonderful when we were dealing with them and our car. They were able to work quickly and answer all of our questions to help us through the process.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I had my Gen 6 Camaro SS repaired here, and it would take a seasoned body man with a magnifying glass to find a flaw. It initially came out looking like a 9/10, after I asked for a quick adjustment, they had it absolutely mint the next day! The before and after pics belong at the front of their portfolio. Well done.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0 -
The quality of work was excellent. The reason for not getting the car back on time was due to the insurance company not Caliber. The only downside was that there was a need for more verbal communication, not just an app
Repair Quality - 5.0/5.0 -
Exceptional work and attention to detail
Customer Service - 4.0/5.0 -
Better communications on timing delays needed
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Our overall experience was good, in spite of a mixup in communication. Rachelle Mullis handled what could have been a costly mistake in a very professional manner. We would definitely use Calliber again and also recommend them to others.
Customer Service - 4.0/5.0 -
The repair shop began work on our front bumper before waiting for approval from Travelers and from us.