Caliber - Indianapolis - Westfield
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
The door looks great! You did an excellent job and were efficient in completing the task. Thank you for your service! You had great and thorough communication with me as well.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The repair looks great! Awesome communication from staff.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I appreciate being informed about the process and getting timely updates.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I have been there twice to get cars taken care of. Staff is great, very friendly. Communication is outstanding. I would highly recommend them to any friends or family members.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Excellent repair. Looks like new.
My Experience - 5.0/5.0 -
Caliber did a great job repairing my car to pre-damage condition. I would definitely recommend them to anyone who needs their services.
My Experience - 5.0/5.0 -
The team was very courteous and friendly when I both dropped off and picked up my car. I received constant updates on the repair status. My Honda looked brand new after the repair. Excellent job!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Already did this survey but staff was wonderful and totally satisfied with condition of car. I received constant updates and got my car back in a timely manner
Customer Service - 5.0/5.0
Likely to Recommend - 3.0/5.0
Repair Quality - 3.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Jeff at Caliber Body Shop kept me up-to-date on the progress of the repair of my SUV.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I was very happy with the way they fixed my jeep. They got a hold of me. They kept me updated. They were very friendly while I was there, and I love the dog that walks around.
Likely to Recommend - 5.0/5.0 -
Yes, I would recommend them. They did a good job.
Repair Quality - 5.0/5.0 -
They did a really good job. They kept communicating the whole time. My vehicle was in there and it looks like they did a great job on my vehicle so I would recommend them to anybody. Good job. Thank you for your service.
Customer Service - 5.0/5.0 -
Did a very good job kept me updated on everything that was going on very pleased
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Customer service is great. They kept me up to speed on the status of my vehicle and we’re finished well before they initially thought it would be done. My car was clean when I picked it up, which was lovely. The car runs great and they did a good job. I will definitely use them in the future.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Looks great
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
All aspects of the experience were great!
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 0.0/5.0 -
The repair took a few days longer than I expected and apparently didn’t even start for a few days after I dropped it off, then an excuse that the frame had to be checked to take a few extra days- which if necessary should have been known and explained up front. Then I apparently misunderstood the rep marking areas on the back door & rear finder that had small light scratches that I thought were going to be buffed out. I learned later that a new fender was used when the dents were small. I was originally told because it has an aluminum fender, but I explained that it is not, so then it was because the headlight may not fit tightly or something. You need to be aware of the material you’re working with. Rangers only have aluminum hoods. Otherwise, the major repairs look good and no complaints about the quality of the finished product. Would have been nice if the windshield had been cleaned before picking up the pickup. The little things become big if not taken care of properly.
Likely to Recommend - 3.5/5.0 -
Past experience with Caliper was great. This one disappointed me.
Repair Quality - 4.0/5.0 -
Took twice as long as I was led to before I dropped it off. I was told they would start the day I left it, but they didn’t start for a few days & then a “frame check” excuse stalled it a few days more. When I dropped it off the Rep marked areas on my doors where I thought scratches were to be tried to buff out, but they weren’t. Otherwise the job ended up ok.
Customer Service - 4.5/5.0 -
Mostly good - better updates & communication would help.