Caliber - Indianapolis - Westfield

4.7 (3,549reviews)
94%
16802 Southpark Drive,  Indianapolis,  IN  46074

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (3,549)

My Experience

Easy drop off and pick up. Repairs completed in advance of time projected.

My Experience

The whole experience was easy. I was kept up to date and informed along the way. I appreciate all the work and my car looks amazing.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Caliber has a team of real professionals. They kept me posted on the progress of my car and did a fantastic job on the repair! Nick was awesome!

Likely to Recommend

I have no reservations in recommending Caliber to others.

Repair Quality

Caliber did a fantastic job on repairing my car. Nick was so kind and patient. He made me feel at ease that my car was in good hands. A real professional!

Customer Service

I appreciated that I was kept informed about my car's repairs.

Likely to Recommend

Repair Quality

Customer Service

My Experience

The repair looks great. The Westfield team communicated well and the transaction was smooth and easy.

My Experience

Poor experience. Number one concern. The lug nuts on the car were finger tight. Huge safety concern. It also took longer than expected. Also not sure why I didn’t get the same level of service I did in Lebanon at their caliber collision. They detailed the interior and put gas in my car at no charge. Westfield really dropped the ball. I won’t be back.

My Experience

Very professional and the body work was super! Jeff was great at keeping us updated on the processes.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Highly recommend.

Repair Quality

I was regularly updated and service and quality repair are very good. I e had three body repairs now with caliber and I’m very satisfied with their work.

Customer Service

Returned Clean

My Experience

Jeff was excellent to work with and the others in the office were courteous. Great team!

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Fast and trustable service

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

It took them awhile to get our van done and they were going to have it even longer than promised but then was able to get it done only a day later than promised. Overall they did a good job.

Likely to Recommend

Repair Quality

Great communication and easy process

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

Very professional work. Easy to understand what was being done, time lines, etc.