Caliber - Indianapolis - Westfield
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Looks like nothing ever happened. That’s the way auto repair should be. Thank you Westfield Caliber Team!
My Experience - 5.0/5.0 -
Communication was done well.
Likely to Recommend - 2.5/5.0 -
The gas situation bothers me so I struggle to recommend your shop or return.
Repair Quality - 4.5/5.0 -
Good repair took longer than anticipated but it seemed to be a parts issue.
Customer Service - 4.5/5.0 -
Communication was as expected and the folks at the shop were accommodating when the repair took longer than I thought and I needed to get something out of the car - car seat.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
I had asked that OEM parts be used, but Caliber used after market parts.
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
Took 2 weeks to get the car evaluated. Long repair time: carrot dangling i.e. it’ll be ready at the end of the week only to be pushed back another week at the end of each week.
Customer Service - 0.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Very flexible with my after hours drop off and pick up.
My Experience - 5.0/5.0 -
Really appreciated the frequent updates about the car and timeline!
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Good service and repair. Well pleased indeed!!
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.5/5.0
Repair Quality - 3.0/5.0 -
I was told car was ready to pick up. It was not. Job wasn’t completed. Had to leave it over the weekend and two extra business days
Customer Service - 3.0/5.0 -
Was told I would get updates MWF. I had to leave it because it wasn’t finished. I didn’t get an update Monday after not taking it home so had to call Tuesday and thread told it’s ready again
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Looks good as new
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did a good job, looks good as new.
Customer Service - 5.0/5.0 -
They had good updates and the people were very nice.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Courteous service and quick response time.
My Experience - 5.0/5.0 -
Excellent. Updates! Friendly staff and the repairs were outstanding.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Great service !! Great staff!
My Experience - 5.0/5.0 -
I appreciated the updates.