Caliber - Issaquah - Sunset
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Great customer service!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The experience was great. From drop off where everything was explained to pickup. I ws kept informed of progress. As the work included two claims it was even better that they were coordinated.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0 -
Would be 10 but had some problems when calling. However I did get responses and it did not affect the work.
Returned Clean
My Experience - 5.0/5.0 -
Caliber Collisions did fantastic job, I got a basically immediate appointment, the fix took a few days despite the holidays.
My Experience - 5.0/5.0 -
Excellent work and fantastic communication. Really appreciate all of the updates and honesty.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I had my Subaru Crosstrek bumper repaired at Caliber Collision (E sunset way, Issaquah)and was incredibly impressed. The communication from Rory was excellent, keeping me updated daily via text. The paint match is perfect, and the car looks fantastic. Highly recommend this team for quality work and great service!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent service on my Subaru Crosstrek bumper replacement. The paint match is flawless, and the caliber collision staff kept me updated throughout the entire process. The car was returned clean and ahead of schedule. Highly recommend Rory and the team!
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The repair was completed in a timely manner and I was informed via text message about the updates! The personnel very professional and kind and honest! I consistently get the best service at Caliber Collision and the work quality is top notch! Keep up the good work and thank you for helping me in every step of this process!!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
G-R-E-A-T J-O-B!!! Great Job! Great Job! I have never had this great experienced in car repair. Giving updates every week was an amazing idea. Great work also!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Very happy with my experience. Rory, communicated well and kept me appraised of the progress on my car. Rory and staff did an excellent job with explaining the process and all the steps required.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Rory and staff were professional and very helpful in giving me feedback and keeping me in the loop. Thank you
Customer Service - 5.0/5.0 -
Excellent staff, see previous feedback
Returned Clean
My Experience - 5.0/5.0 -
Great work, friendly customer experience, and clear communication over the course of the time my car was in the shop. I am a very satisfied customer.
My Experience - 5.0/5.0 -
It was a seamless experience with great customer service. It was extremely helpful to have the rental pick-up and drop-off on-site — such a huge benefit for convenience.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
The office staff and Rory were fantastic! From our initial call, and every interaction thereafter, was amazing. Their quality of service and communication is top-notch. I received text messages updating me of the repair progress, at least twice a week. I could not ask for anything more. My car looks like new again! They are all upbeat positive wonderful people to work with. For a situation that isn’t much fun, having to repair your car, they made my experience easy any enjoyable.
My Experience - 5.0/5.0 -
Fast work, excellent quality.
My Experience - 5.0/5.0 -
Rory and team are the best! They were able to get my car repairs done quicker than planned. Appreciate their excellent work and customer service
My Experience - 5.0/5.0 -
Friendly staff! The work was done quickly and completed earlier than expected. I love the text updates throughout the process. Thank you
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I am totally satisfied with the quality of the repair.
Customer Service - 5.0/5.0 -
Customer service was exceptional!