Caliber - Issaquah - Sunset

4.8 (2,053reviews)
97%
290 East Sunset Way,  Issaquah,  WA  98027

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (2,053)

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

I was thoroughly impressed with the communication, ease of service and kind and happy employees. Very good experience and customer service. I was sooo happy that my car was also cleaned! Made me extremely happy. Thank you so so much

Likely to Recommend

I used you 8 years or so ago and picked you again for this reason

Repair Quality

Great communication and service. Kind employees. Cleaned my car which was sooooooooo appreciated! Like we don’t do the repairs and have a deductible so having a clean car really has impact. Always always do that because it’s so nice!

Customer Service

Text communication and Answeing questions when I called anyway was so good. Nice people and great service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Professional service. Great communication. You really went above and beyond making things as convenient as possible. Handled the rental car return for me and my daughter and I were wowed to see our car was detailed inside!! Hasn’t looked this nice in years! 😂 Thank you so much!

My Experience

Great job....kept me informed the whole time. Repair was perfect

Likely to Recommend

Repair Quality

Customer Service

My Experience

Extremely happy with the speed and quality of repairs.

My Experience

The repair itself was fine. But I was never given an estimated time to complete the repair, not even a rough estimate, until the very end when they told me it would probably be done on Friday and then wasn't done until Tuesday. I asked repeatedly and my question was consistently ignored. I understand that the estimated time to completion may need to be rough, like "2-4 weeks", but I couldn't get even that out of them.

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

The whole process was easy and communication was great! The car was fixed in record time! So thankful!

Likely to Recommend

Repair Quality

Repair looks brand new

Customer Service

The repair was completed a week early

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Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Great service with some questionable extra charges which I didn't have to pay for, but my insurance did. Overall it was a good and quick servive.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Great group of folks at the Issaquah Caliber location and I received great service!

Likely to Recommend

Repair Quality

The paint job is the only thing that I’m somewhat dissatisfied with. It is noticeably different from the original.

Customer Service

Awesome team at the Issaquah Caliber Collision ship!

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Repair Quality

Customer Service

My Experience

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Repair Quality

Customer Service

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Repair Quality

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Repair Quality

Customer Service