Caliber - Katy
In operation 29 years, 17 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | 8:00 am - 12:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very professional service from Bertram Greene
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0 -
i was satisfied with my car, thank you!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
When I brought my vehicle in the brakes were fine, now they're grinding and I just replaced them about 2mths ago. Other than that, I'm completely satisfied with everything, just wanna know what could've happened for the brakes to be grinding. Even if caliber had to drive the vehicle from one destination to the other, that wouldn't cause that kind of wear down. Like I said especially since I just recently had them replaced
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The only problem is my left fog light isn't operating
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
No comments
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Scott was amazing. He was extremely friendly, gave excellent communication throughout the process, and made us feel confident in our decision on choosing Caliber Collision.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0 -
Will have to go back to Caliber to fix the adjustments to the right power side mirror.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I wanted to take a moment to express my gratitude for the outstanding service I received following my recent accident. After contacting my insurance and initiating a claim, I appreciated how quickly you scheduled an appointment at a shop of my choosing. Your team kept me informed throughout the entire process, making what could have been a stressful situation much easier to navigate. I'm very satisfied with the quick turnaround and the quality of service provided. Thank you once again for your professionalism and support.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
After contacting my insurance and initiating a claim, I appreciated how quickly you scheduled an appointment at a shop of my choosing. Your team kept me informed throughout the entire process, making what could have been a stressful situation much easier to navigate. I am very satisfied with the quick turnaround and the quality of service provided.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great work and fast service
Customer Service - 5.0/5.0 -
Kept me up to date with all the repairs
Returned Clean
My Experience - 5.0/5.0 -
The sale associate Mr Scott was very great he kept me informed on everything that was going on with my vehicle and he delivered the day he said he was overall I’m happy with the service
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Caliber did a fantastic job fixing our truck and the communication the entire time was top notch
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0
My Experience - 0.0/5.0 -
Staff were very nice and kept me updated about the repairs. The car was finished a full week ahead of schedule. However, the car was not washed when I picked it up. There was still dust, etc from when they were working on it. Also, the windshield wiper reservoir was not put together and had no fluid in it. I now need to take the car back to have that repaired.
My Experience - 5.0/5.0 -
Rick has been wonderful to work with.
My Experience - 5.0/5.0 -
My rep Rick was great. He kept me informed throughout the repair process. Very helpful at every step of the way
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Quick service. Rep was texting me almost daily to keep me apprised of the repair status. They handled to return of the rental for me, which helped me a lot.
Customer Service - 5.0/5.0 -
See previous comment
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Scott was a big help made sure everything was completed to perfection and quick.Thank you
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Scott was the man, went above and beyond to make sure everything was fixed correctly.
Customer Service - 5.0/5.0 -
Very satified
Returned Clean
Likely to Recommend - 5.0/5.0 -
highly recommended
Repair Quality - 5.0/5.0 -
Excellent service, they were always very attentive to me
Customer Service - 5.0/5.0 -
Excellent service and they always kept me informed