Caliber - Katy

4.7 (8,787reviews)
95%
25430 Bell Patna Dr,  Katy,  TX  77494

In operation 29 years, 17 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
Ford
I-Car

Reviews (8,787)

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Customer Service

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Repair Quality

Customer Service

Scott, was a professional and explained the procedure completely. Based on how Scott treated me I will always recommend Caliber collision to all my neighbors. Thanks

Returned Clean

Likely to Recommend

Repair Quality

Scott was very good in keeping us informed. It took many months to find the missing part, but Scott went outside the lines to finally get it.

Customer Service

My Experience

Second repair in three months and the quality of them is beyond reproach first class

Likely to Recommend

Repair Quality

First class repair

Customer Service

None

Returned Clean

My Experience

Valentina, was very helpful during the entire process.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Excellent service! My Honda Odyssey was repaired perfectly, and the process was smooth from start to finish.”

Likely to Recommend

Absolutely, I will continue to recommend them to family and friends.

Repair Quality

went to Caliber’ go get my car done and they did an awesome job. The team was professional, efficient, and the quality of work really shows. Definitely recommend them!

Customer Service

Went to Caliber to get my car done and they did an awesome job. The team was professional, efficient, and the quality of work really shows. Definitely recommend them!

Returned Clean

My Experience

this is the second time my vehicle has been at Caliber and the service is just as good this time as it was last time

Likely to Recommend

Repair Quality

Customer Service

My Experience

Rick was excellent at keeping me updated on the status of my vehicle. Very professional and I never had an issue with getting into contact with him! Best first experience and will always recommend caliber ! Thanks for getting my car back to normal

My Experience

Scott was a true pleasure to do business with.

Likely to Recommend

Repair Quality

Caliber Collison will always be my go to body repair shop. The staff and advisors at Caliber Katy are top notch.

Customer Service

Scott was a pleasure to do business with

Returned Clean

Likely to Recommend

Great job

Repair Quality

Caliber Collision did Excellent job.

Customer Service

Caliber Collision did excellent job.

Returned Clean

Likely to Recommend

I've used Caliber 3 times. Excellent each time.

Repair Quality

Customer Service

Returned Clean

Customer Service

Rick was my service advisor and he was polite enough he laid things out for me and I know he's not the one who worked on the vehicle physically but he's a big dude I would have loved to see him go back there and slap somebody Silly they asked me if I wanted to bring the vehicle back in to have it put back together I said I already spent two and a half hours in the rain doing it myself I would like my screws and pop of its back that were originally holding everything together since those items are dealer only and cost money

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Repair Quality

Customer Service

Returned Clean

My Experience

The repair time is too long. After the repair is completed, it should be checked to make sure that all parts have been installed correctly.

My Experience

Rick Green is great with customer service and very professional. The repair work done exceeded expectations.

My Experience

just replace parts

My Experience

Scott did a fabulous job keeping me posted on everything going on with my truck !!

Likely to Recommend

Repair Quality

Scott was GREAT !!! My car looks perfect !

Customer Service

Returned Clean

My Experience

My car looks brand new and the work was completed in a timely manner. My car was actually detailed as well when I receive it back, which is a very nice touch.

My Experience

Everything Was Done Professionally. The Staff N Rick Very Satisfied With Caliber Collision. Thank You Very Much For Everything.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

delivered as promised!

Customer Service

Returned Clean